Project Manager Product Manager Production Manager Analyst - Managemen
Project Manager Product Manager Production Manager Analyst - Managemen
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Project Manager/Product Manager/Production Manager/Analyst Resume


Desired Industry: Management SpiderID: 50336
Desired Job Location: Chicago, Illinois Date Posted: 4/24/2011
Type of Position: Full-Time Permanent Availability Date: Immediately
Desired Wage: 75000
U.S. Work Authorization: Yes
Job Level: Management (Manager, Director) Willing to Travel: Yes, 25-50%
Highest Degree Attained: Masters Willing to Relocate: No


Objective:
Technically sophisticated professional
powered with broad-based experience in
Project Management and Digital Business
Analysis. Exhibit superior talents in
directing the entire project life cycle
while ensuring its completion within the
scope, quality, time, and cost.
Show paramount efforts in implementing
effective strategies to improve business
processes and optimize efficiency.
Demonstrate keen expertise in leading
technical teams to provide innovative
technical solutions and ensure total
customer satisfaction.


Experience:
PROJECT MANAGER 2008–PRESENT
GREEN TECHNOLOGY DOCUMENT MANAGEMENT,
INC. ~ PALOS HEIGHTS, IL

Initiate, plan and execute daily
operational aspects of the company
specializing in external websites,
mobile and social media applications.
Analyze and supervise development
projects to promote design of
innovative, customer-centric products.
Instrumental in creating conceptual
diagrams, wireframes, interaction flows,
and visual mock-ups for accurate
understanding of product intent.
Ensure high standard of production and
on-time delivery of usability needs
focused on the intersection of design,
usability, content, as well as business
and marketing perspectives.

- Initiated the development of
EventAdviser.com, a leading Facebook
social media and mobile event-based
ticket application service headquartered
in Chicago, Illinois
- Designed and developed
USGreenTechnology.com in 2010 with a
mission of sharing news and information
about the latest advancements in green
technology
- Published by Northwestern Medill
School of Journalism in “A Guide to
Facing Down an Incumbent Alderman” for
work directed on 27thWardChicago.org
- Provided information on social
media campaigns and stayed abreast of
the latest technological invention, new
startups, career opportunities, clean
manufacturing, and green construction

ASSISTANT INTERNATIONAL PRODUCTION
MANAGER 2006–2008
PLAYBOY ENTERPRISES, INC. ~ CHICAGO, IL

Worked collaboratively with online and
wireless partners to support production
and marketing initiatives for over 30
international editions of Playboy.com.
Drove new business development efforts
for online and wireless licensees and
partners in conjunction with the
International Business Development.
Applied dynamic leadership talents in
multiple aspects of operational
activities to ensure on-time and on-
budget delivery of content to partners.
Rendered high level of assistance to
partners in troubleshooting and
resolving technical and content issues.
Masterfully led all special projects and
held responsible for collecting and
archiving media assets.

- Generated $17,000,000.00 for
quarter ending December 31, 2007 by
focusing on growth in e-commerce and
advertising sales despite lower pay site
revenues and increased competition
- Played a vital role in handling
diverse requests from a large,
international client base, which
contributed to brand identity protection
while expanding worldwide mobile content
offerings
- Evaluated current trends and
strategized formulation of new offers
and promotions for all international
online and wireless partners
- Utilized SharePoint platform for
managing and provisioning Playboy.com’s
international partners’ extranets and
websites, document and content
management, and collaboration space.
- Pivotal in creating marketing
collateral, video spots, web site, and
training material for all international
online and wireless partners
- Delivered informative
presentations, demos, and competitive
guides for online and wireless partners
to support partner sales growth

WORKERS’ COMPENSATION PROJECT MANAGER
2005–2006
THOMAS F. COURTNEY & ASSOCIATES INC. ~
PALOS HEIGHTS, IL

Modernized and directed all workers’
compensation account systems
administration. Regularly negotiated
with patients, insurance companies,
hospital staff, patients, and corporate
attorneys. Proactively addressed
inquiries and resolved bills related to
workers’ compensation and motor vehicle
injuries. Provided technical support for
internal CRM system and implemented
appropriate database solutions.

- Earned comprehensive knowledge
of industry technology to effectively
support medical collections and
comprehensive office management for
hospital client
- Produced more than $5,000,000.00
in bills for local hospital through
continuous follow-up in the form of
phone calls, correspondence, and case
management with employers, insurance
companies, and patient attorneys
- Commended for implementing
database system, allowing accurate
tracking of 60-, 90-, and 120-day
accruals

PROJECT MANAGER, E-COMMERCE 2002–
2005
CONSOLIDATED GRAPHICS ~ HOUSTON, TX /
DENVER, CO

Presided over all stages of jobs to
final production and communicated any
issues to cross-functional team members
to resolve in a timely manner.
Spearheaded multiple phases of the
solutions, including coordinating and
administering all schedules, orders from
vendors / outside services, and final
schedule with customer and with the
company president.
Facilitated training to all employees on
internal workflow for production of e-
commerce jobs to encourage organized
operations and to maximize overall
efficiencies. Met with customers to
inspect, test, demonstrate, implement,
and provide training for solutions.

- Rose from rank through
demonstration of exemplary performance,
dedication, and efficiency
- Conceptualized innovative
strategies that serve changing
technology and business needs of
clientele while satisfying employer’s
objectives for growth
- Earned distinction as a liaison,
primary contact, and source of
information between sales
representatives and customers on media
and e-solution projects
- Achieved company objectives for
job / project guidelines, deadlines, and
budget while satisfying specific client
requirements and consistently delivering
work on or before deadline
- Established and cultivated long-
term quality relationships with clients
such as Comcast, EchoStar, Muzak, and
RE/MAX including vendor and the team


PRIOR WORK EXPERIENCE


ACCOUNTS PAYABLE CLERK, ESTIMATOR,
PURCHASER, AND PRODUCTION STAFF
~ Consolidated Graphics, Houston, TX /
Denver, CO

PROMOTIONS / MARKETING INTERN ~ Tribune
Company, Denver, CO


Education:
MASTER OF BUSINESS ADMINISTRATION (MBA),
Concentration in International Business
~ Lewis University, Romeoville, IL

BACHELOR OF SCIENCE (BS) IN BUSINESS
ADMINISTRATION, Concentration in
Information Systems
~ University of Colorado, Boulder, CO


Affiliations:
PROFESSIONAL AFFILIATIONS

Member, Project Management Institute
Member, Scrum Alliance
Treasurer, Lewis University National
Alumni Association
Treasurer, Committee for Change


Skills:
Project Development Lifecycle
Strategic Business Development
Project Management and Operations
Quality Control and Assurance
Global Delivery Management
Product Reengineering and Process
Modeling
Continuous Process Improvement
Outstanding Customer Relations
Technical Support and Troubleshooting
Staff Recruitment and Retention
Marketing and Promotions
Problem Resolution and Decision Making


Additional Information:
MAJOR ACHIEVEMENTS

Consolidated Graphics 3-year Nationally-
Recognized Leadership Development
Program: Jan 2005
Spent last 1.5 years with CGX Solutions
Group, the digital technology arm of
Consolidated Graphics


COMMUNITY INVOLVEMENT

Committee for Change | 27th Ward of
Chicago (www.27thWardChicago.org)


TECHNICAL PROFICIENCY

Windows 95/98/2000/NT/ME/XP/7, Microsoft
Office Suite (Word, Excel, PowerPoint,
Access, SharePoint), Adobe (Acrobat,
Photoshop), HTML, and Social Media
(Facebook, Twitter, Foursquare,
LinkedIn, TweetDeck)


CERTIFICATION & LICENSURE

Project Management Professional (PMP)
Certification, Project Management
Institute, Newtown Square, PA
Certified ScrumMaster (CSM), Scrum
Alliance, Indianapolis, IN
Licensed Real Estate Broker, Illinois
Department of Financial and Professional
Regulation


Reference:
Available upon request.


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