Operations Manager - Management Resume Search
Operations Manager - Management Resume Search
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Operations Manager Resume


Desired Industry: Management SpiderID: 50144
Desired Job Location: Argyle, Texas Date Posted: 4/19/2011
Type of Position: Full-Time Permanent Availability Date: Immediately
Desired Wage: 65000
U.S. Work Authorization: Yes
Job Level: Management (Manager, Director) Willing to Travel: Yes, 25-50%
Highest Degree Attained: Other Willing to Relocate: No


Objective:
Diligent, multifaceted, and hands-on
professional, with more than 13 years of
management and leadership experience in
the design and fabrication, business
management and development, customer
service, as well as in the overall
aspects of organizational operations.
Equipped with verifiable ability in
utilizing out-of-the-box approaches to
troubleshoot key issues and formulate
action plans based on research and
customer specifications, which increased
market share and business revenue.
Visionary with an entrepreneurial
attitude, capable of leading and
motivating people at all levels to
achieve maximum potential while
attaining corporate objectives. Adept at
maintaining high ethical and quality
standards, with a professional demeanor
and a cooperative attitude.
Competent at driving results through
keen oversight and clear objectives of
improving efficiency, productivity, and
business processes. Proficient at
exceeding goals while generating bottom-
line toward attainment of corporate
goals and objectives.
Expert at establishing long-term quality
relationships with Fortune 500 companies
as well as with all levels of
professionals to resolve issues and
concerns, resulting to total customer
satisfaction.


Experience:
BRITESTAR GROUP ~ Lewisville, TX
2003–Present

VICE PRESIDENT OF OPERATIONS

Determine staffing requirements; hire,
recruit, and interview potential
employees; set up promotions and raises;
and resolve daily disputes of employees.
Meticulously lead and evaluate
employee’s performance prior to
providing job promotions and raise.
Serve as computer and network
administrator; render technical service
in maintaining and troubleshooting all
company computers, online security
cameras, and computer backup servers.
Consistently determine and adhere to
quality standards for the company
through constant communication with
customer, resulting in improved quality
numbers on used product.
Closely supervise and coordinate all
incoming and outgoing shipments worth
more than $2M to $3M weekly. Ensure
accurate counts of inventory; administer
the set-up of shipment with UPS, FedEx,
or Freight shipping companies. Apply
superior management skills in
determining and managing product work
schedule for 6 to 10 million cellphones
in the inventory based on customer
needs.
Coordinate strategic execution in
identifying company costs to set up and
negotiate customer cost; determine
labor, material, timeline, and space
necessary to figure project costs.
Conduct organizational invoicing and
prepare all income reports for monthly
reviews, while maintaining ongoing and
professional relationships with general
contractors.

NOTABLE CONTRIBUTIONS:

- Demonstrated proficiency in
designing and fabricating new equipment
while maintaining and repairing all
equipment, Mig and Tig welding, Oxy-
Acetylene, as well as Plasma cutting.
- Utilized AutoCAD application in
constructing new equipment while
managing alterations, which resulted in
attainment of customer needs and
specifications along with cost-effective
production of the entire company
operations.
- Applied dynamic leadership
skills in directing and managing more
than 175 employees, resulting in
maximized workflow of the business
process.
- Built and cultivated long-term
quality relationships with diverse
customers in various Fortune 500
companies through the development of new
processes that identified and addressed
their needs, issues, and requests in a
prompt manner.
- Spearheaded the development and
creation of building and production
layouts through the use of AutoCAD 2010
application.

Capital One Automatic Finance ~ Plano,
TX 2001–2003

DEALER RELATIONSHIP MANAGER

Collaborated closely with auto dealers’
Finance departments to obtain completed
and funded loans; communicated with
customer and dealers regarding denied
funds. Provided exemplary assistance to
dealers by explaining to them the loan
process and procedures as well as how to
get their loan funded faster and with
less hassle.

NOTABLE CONTRIBUTIONS:

- Effectively handled company risk
through evaluation of incoming loan
packages from dealerships.
- Strategically identified a case-
by-case basis for exceptions to funding
protocol.

BearCom ~ Garland, TX 2000-2001

PAGING TECHNICIAN

Strictly monitored and managed customer
orders; researched the inventory system,
determined the product’s location, and
administered shipment preparation.
Displayed unsurpassed leadership in
directing a team responsible for the
assessment and classification of
incoming pagers. Handled and coordinated
shipment of all finished orders to
customers.

NOTABLE CONTRIBUTIONS:

- Rendered efficient service in
performing pager repair.
- Worked on reprogramming new
pagers to make sure that it is
operational within the customer’s
network as well as relabeled them to
display new programming information.
- Ensured the security of all
inventory; by conducting random audits
to guarantee accuracy of product counts.



EARLIER EXPERIENCE

Master Graphics ~ Lewisville, TX
1997–2000
GRAPHIC ARTIST, GENERAL OFFICE ASSISTANT

Texas Instruments ~ Garland, TX
1997
DATABASE MANAGEMENT SPECIALIST SUMMER
INTERN



Education:
Avatech Training Solutions — AutoCAD 2010
Core Concepts
Avatech Training Solutions — AutoCAD 2010
Beyond the Basics


Affiliations:
--------


Skills:
- Strategic Planning and Analysis
- Business Development and
Operations
- Process and Productivity
Improvement
- Human Resource Management and
Functions
- Project Management and
Completion
- Regulatory Compliance and
Quality Standards
- Customer Service and Relations
- Leadership, Training, and Staff
Motivation


Additional Information:
TECHNICAL SKILLS

Microsoft Office Suite, Windows
XP/Vista/7, AutoCAD 2010, and QuarkXPress,
Photoshop CS5, Windows Server


Reference:
Available upon request.


Candidate Contact Information:
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