Director Manager Of Operations-Chemical Oil & Gas Petrochemical - Mana
Director Manager Of Operations-Chemical Oil & Gas Petrochemical - Mana
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Director/Manager Of Operations-Chemical/Oil & Gas/Petrochemical Resume


Desired Industry: Management SpiderID: 50060
Desired Job Location: Houston, Texas Date Posted: 4/17/2011
Type of Position: Full-Time Permanent Availability Date: Immediatley
Desired Wage: 125000
U.S. Work Authorization: Yes
Job Level: Management (Manager, Director) Willing to Travel:
Highest Degree Attained: Other Willing to Relocate: No


Objective:
Seasoned and growth-focused expert of
operational efficiency, equipped with
more than 20 years of experience in
multi-site business management,
functional operations, program
development, project administration, and
client/ contract management. Successful
in steering revenue growth and in
cultivating business accounts, combined
with reputation for diligence in
ensuring overall product, service, and
operations excellence while maximizing
profits and reducing costs.


Experience:
PROFESSIONAL EXPERIENCE

Wilson Mohr, Inc.—Sugar Land, TX
Operations Manager 2006–Present
- Direct and maintain operational
efficiency of a leading distributor and
solutions provider of process control
products, projects, and repair
- Oversee activities and projects
focused on ensuring quality and reliable
provision of products and services to
several industries, including chemical,
oil and gas, petrochemical, utility, and
pulp and paper
- Manage efforts in improving
solutions and products to engineering
contractors and integrated suppliers
that work within such industries
- Supervise and develop staff
while leading administrative functions
for procurement, inventory control, and
administration of accounts payable and
receivable
- Support the Systems division
through proficient oversight of Project
Management Office internal operations,
commercial project management, and
interface with Product Sales division on
small project requirements
- Monitor and implement consistent
compliance with company policies and
regulations in order to maximize
productivity, control cost, and meet
customer expectations
- Analyze and initiate improvement
plans to optimize results in operations
and increase profitability

Purchasing Agent 2003–2005
- Oversaw company-wide procurement
of product and service requirements and
inventory control
- Ensured timely delivery of
orders through well-coordinated
purchasing and operational functions
- Established a collaborative work
environment with the sales team to
effectively communicate and ensure that
customer requirements and expectations
were met
- Managed vendor relationships and
maximized revenue by negotiating
strategic pricing agreements

Inside Sales Manager/Field
Instrumentation Specialist 1997–
2002
- Spearheaded all inside sales
personnel and functions
- Planned and strategized sales
promotions and motivated the sales team
to meet goals and quotas
- Enhanced the team’s technical
knowledge by coordinating product
training
- Resolved customer-related issues
and implemented processes to prevent
recurrence of problems
- Identified customer needs and
prepared detailed and comprehensive
sales proposals
- Defined product solutions with
emphasis on features, functionality, and
benefits
- Collaborated with account
managers to champion strategic accounts,
drive growth in existing accounts,
provide customer training, and initiate
sales and marketing strategies
- Supported company-wide field
instrumentation projects
- Facilitated training to all new
and existing employees
- Enhanced marketing presence of
field instrumentation products through
the development of directives that
initiated product installed base at
targeted customer sites
- Analyzed hiring requirements and
ensured that new hires met
qualifications during job interviews

Account Manager 1995–1997
- Maintained and developed
existing customer base, as well as
classified and championed new customer
accounts in Texas Gulf Coast region
- Generated sales of field
instrumentation and process control
products
- Improved sales performance by
leveraging Systems’ capabilities and
instrument repair and calibration
services
- Facilitated on-site product
demonstrations and training

Inside Salesperson 1994–1995
- Interpreted customer
specifications and prepared detailed and
comprehensive sales proposals
- Maintained timeliness and
accuracy of order entry by organizing
and processing customer orders
- Assessed customer needs and
determined the appropriate technical
product/application support requirement
for process control products for client-
specific usage
- Efficiently provided assistance
in the promotion of new product lines
and the expansion of customer accounts

EARLIER CAREER

Field Sales Administrator ~ Rosemount
Inc.—Freeport, TX
- Oversaw all inside sales
functions within the branch office,
including daily workflow, interpretation
of customer specification sheets, and
promotion of new product lines

Customer Service Representative ~ POE &
Associates of Texas, Inc.—Houston, TX
- Functioned as a focal point of
contact for the satellite sales office
and assumed multiple duties to promote
and sell dental and legal malpractice
insurance in Texas.

Office Manager ~ Tur-Lock, Inc.—Houston,
TX
- Managed and maintained
operational integrity of all
administrative and managerial functions
for the company


Education:
EDUCATION

Associate of Arts in General Studies (High
Honor Graduate, 4.0 GPA)
Wharton County Junior College—Wharton, TX


Affiliations:
-----


Skills:
AREAS OF EXPERTISE

- Strategic and Tactical Planning
- Business Development
- Productivity Improvement
- Project Management
- Leadership and Communication
- Product and Service Enhancement
- Operations Management
- Customer and Vendor Relations
- Sales Optimization/Account
Management
- Personnel Training and
Supervision
- Policy and Procedure Development
- Continuous Process Improvement


Additional Information:
PROFESSIONAL TRAINING

- Gaining Change Skills—Spencer
Johnson Partners
- Process Improvement, Team Member
—Rosemount Inc. and Wilson Mohr, Inc.
- Quality Assurance Seminars—
Rosemount Inc.
- Employee Discipline Process
Seminar—Sponsored by ADP TotalSource
- Customer Service Seminars—
Sponsored by ADP TotalSource and
Honeywell International, Inc.
- Process Measurement and Control
Product Training—Rosemount Inc. and
Honeywell International, Inc.
- Managing Millennials—Red Tree
Leadership and Development

AWARDS AND HONORS

- Wilson Mohr, Inc.—Employee of
the Year—1999
- Honeywell International, Inc.
—“Bull Dog” Award-Exceptional Customer
Service—1995


Reference:
Available upon request.


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