Regional Account Executive/Manager/Franchise Development Executive/Manager. Resume
|Desired Industry: Management
|Desired Job Location: Pittsburg, California
||Date Posted: 4/6/2011
|Type of Position: Full-Time Permanent
||Availability Date: Immediatley
|Desired Wage: 90000
||U.S. Work Authorization: Yes
|Job Level: Management (Manager, Director)
||Willing to Travel:
|Highest Degree Attained: Masters
||Willing to Relocate: No
Performance-driven, outgoing, and self-
motivated professional, offering diverse
background in building high-profile
relationships, developing and executing
successful marketing strategies, and
exceeding corporate objectives. Displays
exceptional qualifications in
identifying and capturing market
opportunities to accelerate expansion
and surpass organizational expectations.
Adept in customer acquisition, new
market and product launches, vendor
management and account management,
retention, and business development.
Demonstrates mastery of sales and
marketing techniques along with
strategies for building strong rapport
with client base and systems that
facilitate consistent follow-up and
foster customer satisfaction. Recognized
as a competent leader who possesses the
ability to establish good relationships
and communicate with people at all
levels. Powered with decisive judgment,
critical thinking, delegation skills,
and ability to multitask effectively
with minimum supervision in a fast-paced
and challenging environment. Articulate
communicator with fluency in English,
Arabic, and Swahili languages. Apply
technical know-how in using Microsoft
Office Suite (Word, Excel and
PowerPoint), Access, Publisher, Office
Communicator, Outlook, InfoPath, Groove,
Logic Building with C, HTML, DHTML, Java
Script, Dreamweaver, Core Java, Advanced
Java, SQL Server 2000, and Database
- Successfully boosted company
sales volume; surpassed target by
searching for innovative market
opportunities; and ensured maximization
of company sales.
- Substantially minimized payroll
/ benefits administration costs for all
franchises by 30% through negotiating
price and fees while ensuring the
continuation and development of
- Personally initiated the use of
electronic voucher distribution (EVD)
machine to support various areas of the
- Contributed to cost savings and
price reductions derived from lower
transaction costs, including labor and
- Instrumental in the reduction
and elimination of the function of
intermediaries, retailer, and service
provider, while reducing costs.
- Significantly reduced supply
chain response and transaction times for
ordering and delivery
- Effectively increased a wider
presence and improved visibility for the
- Efficiently developed services
resulting to instant accessibility
- Analyzed primary features of the
business to ensure accuracy and quality
of collected principals and to meet
- Organized and presented
periodical reports on cases managed in
line with departmental requirements.
- Conducted research, reviewed
customers’ requirements, and collected
information on the competitors’
activities within the region.
- Received payments from
customers; wrote vouchers, invoices, and
delivery notes; maintained record of
daily purchases and customer care
services; and collected debts and checks
from company’s and ministries.
Sales and Marketing Management
- Provided expert oversight with
company sales and marketing initiatives
throughout the region.
- Conceptualized plans on company
periodical promotional strategies.
- Provided professional support
with franchises in conceptualizing and
establishing marketing and sales
- Designed and created all the
marketing materials for franchise
- Maintained awareness with the
current trends of business in the
market; monitored and coordinated sales
promotions to establish sales objectives
and assess sales data.
Customer Service Management
- Ensured compliance with company
policies and procedures while providing
outstanding excellent quality of
- Addressed every client issues
immediately and promptly resolved
- Played a vital role in
summarizing all customer communications
and disagreement resolutions.
- Collaborated with vendors to
- Set up various centers for
customer service, sales and support.
- Provided excellent customer
service in processing receipt for
customers’ purchases as well as in
supervising after sales services.
- Conceptualized innovative
strategic planning for the development.
- Performed all aspects operations
and training documentation.
- Utilized and employed franchisee
recruitment strategy, expansion method
analysis as well as web site use
- Identified the factual market
value of the franchise packages tailored
to specific market need.
- Played vital role in adjusting
and developing operational procedures.
- Worked on development of
franchise support programs and
administrative systems to monitor
franchisees progress and for the retail
and prototype development
- Conducted feasibility
assessments on various areas.
- Designed map of exclusive
territories to be offered.
- Supported various franchises and
dealerships to meet every targeted goals
- Assumed full responsibility in
managing and monitoring franchise
- Oversaw and performed
visitations to the franchise branches in
the line with the departmental manuals.
- Regularly developed and
evaluated work plan for the franchises.
- Executed regular administration
/ monitoring of the franchises and
prepared monitoring trade visit report.
Warid Telecom Uganda Limited ~ KAMPALA,
Zonal Sales Manager 2007-2008
MTN Uganda ~ KAMPALA, UGANDA
Regional Account Manager 2003-
City Tyres Limited ~ KAMPALA, UGANDA
Sales Representative 2001-2002
Winna Classic Uganda Limited ~ KAMPALA,
Counter Sales 1998-2001
Master of Business Administration (MBA)
Concentration in Marketing (In Progress)
Expected completion date: November 2011
ARGOSY UNIVERSITY SAN FRANCISCO BAY AREA
~ ALAMEDA, CA (USA)
Bachelor of Science in Information
Science and Library Management (1998-
MAKERERE UNIVERSITY ~ KAMPALA, UGANDA
Higher Diploma in Information Systems
APTECH WORLDWIDE ~ KAMPALA, UGANDA
Advanced Certificate of Education (1996-
KAKUNGULU HIGH SCHOOL ~ KAMPALA, UGANDA
Certificate of Education (1992-1995)
BILAL INSTITUTE ~ KAMPALA, UGANDA
Project Management Contract
Negotiation Program Development
New Product Development Client
Relationship Management Leadership and
Public Relations and Advertising
Competitive Product Positioning Key
New and Emerging Technologies Tactical
Planning and Execution Strategic
Partnership / Alliances
Channels and Distributions Management
Supply Chain Management Training
Microsoft Certified Database
Available upon request.
Candidate Contact Information:
|JobSpider.com has chosen not to make contact information available on this page.
Click "Contact Candidate" to send this candidate a response.