Customer Service Rep. Receptionist - Customer Service Technical Suppo
Customer Service Rep.  Receptionist - Customer Service Technical Suppo
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Customer Service Rep./ Receptionist Resume


Desired Industry: Customer Service/Technical Support SpiderID: 49296
Desired Job Location: Tampa, Florida Date Posted: 3/23/2011
Type of Position: Full-Time Permanent Availability Date: 03/23/2011
Desired Wage:
U.S. Work Authorization: Yes
Job Level: Experienced with over 2 years experience Willing to Travel: No
Highest Degree Attained: Other Willing to Relocate: No


Objective:
I am seeking to obtain a job in which my
customer service skills are fully
utilized. Also I am an extremely
extroverted individual who enjoys
helping others. I have plenty of
experience with cashiers and in the
retail service (5+ years). Furthermore,
i am a certified medical assistant and
currently in the process of obtaining my
associates degree in science. Speak both
English and Spanish fluently, and some
American Sign Language.


Experience:
CICIS PIZZA
305-822-0000 MANAGER: TONY CHIURILLO
HEAD CASHIER
HIALEAH GARDENS
March 2006 - November 2008
GREETING GUEST AT ENTRANCE, TOTALING UP
GUESTS BUFFET MEALS AND/OR TAKE-OUT
ORDERS, ORGANIZING AND RE-FILLING SALAD
BAR, ANSWERING PHONES, OPENING AND
CLOSING REGISTER, KEEPING FRONT END OF
BUFFET CLEAN AT ALL TIMES AS WELL AS THE
FRONT END OF THE RESTAURANT.
KOHLS
MIRAMAR LOCATION
RETAIL ASSOCIATE/CASHIER
MIRAMAR
October 2008 - January 2009
CASHIER, SIZING CLOTHES, KEEPING ALL
REGISTERS CLUTTER FREE.
JC PENNEY
SUPERVISOR: SAMANTHA
RETAIL ASSOCIATE/FASHION JEWELERY
ASSOCIATE
WESTLAND MALL
December 2008 - March 2009
CASHIER, TAKE OUT NEW FASHION JEWELERY
MERCHANDISE FROM STOCK ROOM, ORGANIZING
EVERYTHING BY BRAND, STYLE, COLOR.
ORGANIZING ALL HANDBAGS, MAKE-UP,
BED/BATH ACCESORIES, CLOSING AND OPENING
REGISTER.
ROSS STORES
SUPERVISOR: MARIA VILLAMIL MANAGER:
LUCRECIA ESCALANTE
FRONT END SUPERVISOR
DOLPHIN MALL LOCATION
March 2009 - January 2010
OPENING AND CLOSING STORE DOORS, OPENING
A FUND FOR A TOTAL OF 12 REGISTERS,
SETTING UP SCHEDULE AND TASKS FOR ALL
RETAIL ASSOCIATES, SIZING AND SEPERATING
CORRECTLY ALL RETURNED MERCHANDISE,
GIVING DISCOUNTS IF NEEDED
(ACCORDINGLY), GIVING ASSOCIATES BREAK
TIME, MAKING INTERCOM ANNOUNCECMENTS,
CLOSING ALL REGISTERS, KEEPING BOTH
FRONT END AND BACK END OF STORE CLEAN
AND CLUTTER FREE.
EMP MEDICAL SERVICES
PHONE: 1-800-225-6755 SUPERVISOR:
EVELINA TUTINO
DME COORDINATOR
CORAL GABLES, FL
October 2009 - March 2010
I HAD TO PROVIDE ON-SITE MANAGEMENT OF
THE DME EQUIPMENT
FOR CONTRACTED PATIENTS., PROVIDE PROPER
FITTING AND EDUCATION OF DME EQUIPMENT
FOR PATIENTS.GATHER NECESSARY PAPERWORK
TO FACILITATE BILLING ON BEHALF OF THE
DME PROVIDER AND COLLECT PAYMENTS.AT THE
TIME OF THE SERVICE, PROVIDE TH HIGHEST
LEVEL OF CUSTOMER SERVICE. TRACK,
MAINTAIN, AND ORDER ASSETS FOR THE
LOCATION INCLUDING INVENTORY AND
EQUIPMENT COMPLY WITH ALL ELEMENTS OF
HIPAA, MEDICARE AND MEDICAID GUIDELINES.
DOCTORS HEALTH GROUP OF SOUTH FL
SUPERVISOR: YOLANDA ALUICIO
MEDICAL ASSISTANT
5490 Palm Avenue Hialeah, FL 33012-2748
(305) 826-
February 2009 - March 2010
Answering phones and scheduling
appointments.
Greet patients, completion of
registration forms, and give
instructions.
Filing and maintaining medical records.
Filing and maintaining financial
records.
Preparing and typing correspondence.
Processing, coding, and completing
insurance claim forms.
Processing mail.
Purchasing and maintaining supplies and
equipment.
Performing computer skills in patient
billing, transcription, scheduling,
insurance claims, accounts receivable,
and data base entry.
Performing accounting, billing, and
banking procedures.
Arranging for hospital admissions and
outside referrals for the physician.
Calling prescriptions to the pharmacy
for the physician.
Communication skills using appropriate
medical terminology.
Following appropriate legal and ethical
professional conduct.
Premier DME Inc.
Supervisor: Barbara Brito phone : 813-
855-5135 fax: 813-855-8504
DME Coordinator
466 Douglas Rd. E Oldsmar, FL 34677
June 2010 - November 2010
I HAD TO PROVIDE ON-SITE MANAGEMENT OF
THE DME EQUIPMENT
FOR CONTRACTED PATIENTS., PROVIDE PROPER
FITTING AND EDUCATION OF DME EQUIPMENT
FOR PATIENTS.GATHER NECESSARY PAPERWORK
TO FACILITATE BILLING ON BEHALF OF THE
DME PROVIDER AND COLLECT PAYMENTS.AT THE
TIME OF THE SERVICE, PROVIDE TH HIGHEST
LEVEL OF CUSTOMER SERVICE. TRACK,
MAINTAIN, AND ORDER ASSETS FOR THE
LOCATION INCLUDING INVENTORY AND
EQUIPMENT COMPLY WITH ALL ELEMENTS OF
HIPAA, MEDICARE AND MEDICAID GUIDELINES.


Education:
MATER ACADEMY CHARTER HIGH SCHOOL
HIALEAH
HIGH SCHOOL DIPLOMA
August 2005 - May 2008
HIGH SCHOOL DIPLOMA
GPA: 3.56
FLORIDA CAREER COLLEGE
HIALEAH
MEDICAL ASSISTANT CERTIFICATION
May 2008 - June 2009
FLORIDA CAREER COLLEGE
HIALEAH
ASSOCIATES DEGREE IN SCIENCE
July 2009 - Present


Skills:
I HAVE WON AN AWARD FOR CREATIVE
WRITING, IM CERTIFIED IN CPR, CERTIFIED
IN PHLEBOTOMY, CERTIFIED IN HIPAA LAWS,
CERTIFIED IN OSHA LAWS, WORK VERY
EXCEPTIONAL WITH COMPUTERS,
KNOWLEDGEABLE IN FAX, SCANNING,
ACCOUNTABILITY, SUPERVISOR
SKILLS/EXPERIENCE, 165 COMMUNITY HOURS
IN DAYCARE FACILITY.


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