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Trainer Resume


Desired Industry: Education/Teaching/Training SpiderID: 48210
Desired Job Location: Houston, Texas Date Posted: 2/15/2011
Type of Position: Full-Time Permanent Availability Date:
Desired Wage:
U.S. Work Authorization:
Job Level: Management (Manager, Director) Willing to Travel: Yes, More Than 75%
Highest Degree Attained: High School/Equivalent Willing to Relocate: Yes


Objective:
To obtain a position that will enable me to maximize use of my my knowledge and skills in a variety of fields (import/export compliance, logistics, training and customer service), while absorbing any and every experience along the way.


Experience:
Training Facilitator

* 5/2010 - present
* IRT (Interactive Response Technologies), Houston TX
* (Training, Coaching, Call Center, Curriculum Development, Customer Service, Leadership)

Inbound Customer Service Support

* 5/2009 – 5/2010
* IRT (Interactive Response Technologies), Houston TX
* (Administrative, Call center, Client relations, Customer Service, Escalation resolution, Inbound claims)

Administrative & Support

* 1/1987 - 12/2003
* Arneson & Company, Leavenworth, KS
* (Administrative, Client relations, Customer Service, Escalation resolution, Office management, Record keeping, Research and reporting)

Outbound Traffic Specialist

* 2001 - 2002
* Schneider Logistics, Overland Park KS
* (Auditing, BIS, Classification, Customer Service, Documentation, Freight forwarding, Hazardous Material, IATA, Import/Export Compliance, Logistics, NAFTA, Rate negotiation, Record keeping, Training (curriculum creation & development, Warehouse)

Web Design & Developer & Customer Trainer

* 2000 – 2001
* IBD/Agrifusion, Lenexa, KS
* (Curriculum Creation, Customer Service, Graphics, HTML, Oracle, Portals, Training, Web Design & Development)

Import/Export Compliance & Control Coordinator

* 1998-2000
* Honeywell (formerly King Radio, Bendix/King Radio, AlliedSignal), Olathe KS
* (Auditing, BIS, Classification, Compliance, Customer Service, Customs. Documentation, DOS, Duty Drawback, Export Enforcement, Freight forwarding, Hazardous Material, IATA, Import/Export Compliance, Letters of Credit, License (Export & Import) Logistics, NAFTA, Record keeping, Rate negotiation, Record keeping, Training)

Airline Air Transport Order Administrator (Asia)

* 1997-1998
* Honeywell (formerly King Radio, Bendix/King Radio, AlliedSignal), Olathe KS
* (Customer service, Forecasting, Import/Export Compliance, Logistics, Record-Keeping, Training)

Export Administrator

* 1995-1997
* Lister-Petter Inc, Olathe KS

* 1993-1995
* Garmin Intl, Olathe KS

* 1986-1993
* Honeywell (formerly King Radio, Bendix/King Radio, AlliedSignal), Olathe KS

(Auditing, BIS, Classification, Compliance, Customer Service, Customs. Documentation, DOS, Duty Drawback, Export Enforcement, Freight forwarding, Hazardous Material, IATA, Import/Export Compliance, Letters of Credit, License (Export & Import) Logistics, NAFTA, Record keeping, Rate negotiation, Record keeping, Training)


Education:
# Business Management
# CPR & Advanced First Aid Instructor
# Export Documentation & Management
# Export Administration Regulations
# Hazardous Material Shipping (Air & Ground)
# Spanish (Conversational)


Additional Information:
Full Resume at:
https://sites.google.com/site/debarnesonsresume/


Candidate Contact Information:
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