SENOIR DISPATCHER - Dispatcher Resume Search
SENOIR DISPATCHER - Dispatcher Resume Search
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SENOIR DISPATCHER Resume


Desired Industry: Dispatcher SpiderID: 47222
Desired Job Location: JERSEY CITY, New Jersey Date Posted: 1/8/2011
Type of Position: Full-Time Permanent Availability Date: 01/11/2011
Desired Wage: 45000.00
U.S. Work Authorization: Yes
Job Level: Experienced with over 2 years experience Willing to Travel: Yes, 25-50%
Highest Degree Attained: High School/Equivalent Willing to Relocate: No


Objective:
TO OBTAIN A POSITION THAT WILL UTLIZE MY DIVERSE JOB EXPERIENCE AND COMPUTER KNOWLEDGE.


Experience:
SENIOR DISPATCHER /PAYMENT CENTER/ SALES
SENIOR DISPATCH FUNCTIONS :
Co-ordinate maintain technician workloads,track and exception monitor throughtout the day to ensure that on time commitments are met and workloads are completed in a customer -friendly and efficient manner. Communicate with tech’s via advantex/click,and cell phone :communicate with all internaland exteral contacts as required and to ensure health and safety.Monitor alarms, diagnose and respond to outages across mid- new jersey.Create update and close remedy tickets. Responable for troubleshoot go/back broad and open and closing the day.
PAYMENT CENTER /SALE :
Assit customer resolving all billing/tech’s disputes,complaints,and inquires.Handle equipment retuns and processes equipment exchanges.Process service upgrade and downgrade.Receive and process paymenet, proof out cash drawers daily.Assist with various office administration duties and related special projects, as required. File documents and reconcile equipment receipts.Handles self install orders. Provide excellent customer service.Occasionally travel to other payment center to provide assistance.


Education:
10/1998-01/2010 CABLEVISION , 40 POTASHA ROAD , OAKLAND NJ, 07626


Skills:
CATV plant distribution, Cable data software,Remedy,HFC node fault, HFCC maps, Microsoft Excel, Microsoft Outlook, Microsoft Word.



Reference:
Available upon request.


Candidate Contact Information:
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