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Management Resume

Desired Industry: Management SpiderID: 45238
Desired Job Location: Shreveport, Louisiana Date Posted: 10/30/2010
Type of Position: Full-Time Permanent Availability Date: ASAP
Desired Wage: 85000
U.S. Work Authorization: Yes
Job Level: Management (Manager, Director) Willing to Travel: Yes, 25-50%
Highest Degree Attained: Masters Willing to Relocate: Yes

To be able to utilize my skills and experiences in a stable organization where there is room for growth and opportunity.


Employment History:
Customer Advocate Executive, ReachLocal, Inc. Shreveport, LA. Present
Internet marketing and advertising solutions for brands, agencies, and dealers connecting consumers to one platform for branding and internet distribution.
• Responsible for disputing advertisement campaign issues between internal and external clients
• Working cross functionally with sales and finance to develop strategies and processes for client retention
• Assess marketing campaigns with CTR, CPC process credits and review contract renewals for legacy and new advertisers
• Identify advertising and marketing trends with campaign performance issues for clients such as reporting and analysis
• Provide superior customer service while being customer advocate support to all departments and clients

Account Director, PostAds Group, Inc. Remotely 2009-2010
Consulting Management Company that works with Fortune500 brands and advertisement companies in post production and ad distribution
• Responsible for managing national accounts with clients like P&G, Verizon, Weinstein Company, and Burger King
• Lead business development initiatives by identifying new business opportunities through social media, networking, and conferences
• Continually strengthen and forge excellent client relationships through proactive directorship and communication
• Maintain client satisfaction and retention by providing superior customer service, problem solving, and account management skills
• Marketing and competitive research that included reports on competitive analysis and strategic planning..
• Developed and created marketing collaterals, RFPs, PowerPoint presentations, direct mail initiatives, and materials for events
• Provide marketing initiatives, corporate communications, and business development to increase business opportunities
• Implemented strategic marketing plan, competitive analysis, and market research to improve business processes

Marketing Manager, Many Hats: Beaucoup & Talent Solutions New York, NY. 2008-2009
Production and Talent Management Company based in NYC offering talent solutions, production, and commercial contract negotiations
• Responsible for overall marketing processes to include RFP’s, direct mail, business development, and client services.
• Ensured consistency of brand image in overall developed programs, events and promotional pieces for parent company and entities.
• Monitor production and timely distribution of materials, collaterals, and programs with appropriate end-user communication.
• Successfully launched training programs to internal staff and clients to increase knowledge of innovative IT products and services.
• Resolved client and customer related issues with corporate accounts that retained renewal of contracts.
• Point of Contact for marketing communications of Marketing/Regulatory flow of materials for peer review and approval

Project Manager, American Specialty Health San Diego, CA. 2004 – 2008
Leading national health and Wellness Company with 700 employees that provide health improvement programs to organizations.
• Executive Assistant to Chairman, President, and CEO to include Board of Directors with administration and project management
• Project Manager for employee relations and overall tradeshows, corporate events, corporate communications and client relations.
• Managed RFP’s and sales presentations for marketing, account management, regulatory compliance, and sales team.
• Responsible for executive memo, script writing, and presentations for CEO for corporate events, pr initiatives, and Board Meetings.
• Managed cost-effective outside vendors, re-negotiated contracts, direct mailings, and closely monitor their performance.

Project Manager, Douglas Allred Company San Diego, CA. 2002 – 2004
Full service real estate firm and recognized leader in both real estate development and asset management.
• Managed and recruited leasing team for residential properties creating 90% occupancy rate and increased resident retention.
• Assisted with human resources hiring, policies and procedures, record keeping, and general employee relations
• Assisted VP of Residential Management on lease operations for residential communities and customer service issues
• Prepared lease contracts, property status reports, direct mail marketing and advertisement collaterals, and ad-hoc project requests
• Developed marketing programs that have successfully achieved the property’s marketing and business goals

MBA – Business Management and Marketing University of Phoenix San Diego, CA. June 2004
BA – Business Communications University of Washington Seattle, WA June 2001
Certificate- Human Resources Chapman University San Diego, CA. Dec 2006

3 years retail experience- GAP, NINE WEST, Advance Proficiency in Microsoft Office (Word, PowerPoint, Photoshop, Excel, Access), 90wpm, 10 key, Bilingual in English, Chamorro, Filipino, SD Soccer Championship Player, Guam National Soccer Team Competitor, Currently studying for Group Instruction Fitness and Project Management Professional (PMP) certification.

Available upon request.

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