Customer Service Broadcasting IT - Customer Service Technical Support
Customer Service Broadcasting IT - Customer Service Technical Support
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Customer Service/Broadcasting/IT Resume


Desired Industry: Customer Service/Technical Support SpiderID: 43619
Desired Job Location: Chesapeake, Virginia Date Posted: 9/24/2010
Type of Position: Full-Time Permanent Availability Date: 9/24/10
Desired Wage: $21,000+
U.S. Work Authorization: Yes
Job Level: Experienced with over 2 years experience Willing to Travel: No
Highest Degree Attained: Other Willing to Relocate: No


Objective:
To excel in the Customer Service/IT industry with a second-to-none, quality work ethic.


Experience:
3/08-5/08 Webster Data Communication, Inc. Norfolk, VA
Help Desk

I worked with the Navy Marine Corps Intranet, on the EDS project. I reset
passwords, insured that assistance was received locally, if there was a
hardware issue and used Tivoli and NetMeeting to remotely connect to
computers, to troubleshoot problems.

7/07-11/07 United States Postal Service Portsmouth, VA
Clerk
I assisted in separating the 2nd and 3rd class mail into various routes, scanned
certified, insured and delivery confirmation parcels and placed mail in post
office boxes for customers.

11/06-12/06 Computer Horizons Corporation Chesapeake, VA
Help Desk

Working at the Dendrite International facility, I took calls from representatives with
the Forest Labs Pharmaceutical Group assisting them with drug sample
disbursements, Toshiba tablet operation, verifying the completion of transactions
with doctors, assisting in the proper disposal of expired drugs and remote
computer assistance.

10/05-8/06 Headway Chesapeake, VA
Customer Service

Taking phone calls at Panasonic and assisting customers in the operation of their
camcorders, digital cameras, DVD recorders and televisions.

4/03-8/05 Walgreens Portsmouth, VA
Service Clerk
Greeting each customer with a smile, handling several thousand dollars a day,
training new hires, setting up displays, stocking shelves and assisting 250-300
customers a day.


Education:
2005-2006 Tidewater Community College Virginia Beach, VA
Electronics Technology Major

My training was in the fundamentals of computer technology, digital circuits plus
D.C & A.C. circuits.

1991-1992 National Education Center - Bauder College Fort Lauderdale, FL
Broadcasting Diploma Program

My training is in commercial copywriting, broadcast journalism, advertising,
marketing, editing, show preparation & performance, production in full & four
track sound studios, television production with voice editing, master control
operation, television camera operation and switching.

1986-1987 Asbury University Wilmore, KY
Psychology major.

Attended for one year.



Reference:
Available upon request.


Candidate Contact Information:
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