Customer Service/Broadcasting/IT Resume
|Desired Industry: Customer Service/Technical Support
|Desired Job Location: Chesapeake, Virginia
||Date Posted: 9/24/2010
|Type of Position: Full-Time Permanent
||Availability Date: 9/24/10
|Desired Wage: $21,000+
||U.S. Work Authorization: Yes
|Job Level: Experienced with over 2 years experience
||Willing to Travel: No
|Highest Degree Attained: Other
||Willing to Relocate: No
To excel in the Customer Service/IT industry with a second-to-none, quality work ethic.
3/08-5/08 Webster Data Communication, Inc. Norfolk, VA
I worked with the Navy Marine Corps Intranet, on the EDS project. I reset
passwords, insured that assistance was received locally, if there was a
hardware issue and used Tivoli and NetMeeting to remotely connect to
computers, to troubleshoot problems.
7/07-11/07 United States Postal Service Portsmouth, VA
I assisted in separating the 2nd and 3rd class mail into various routes, scanned
certified, insured and delivery confirmation parcels and placed mail in post
office boxes for customers.
11/06-12/06 Computer Horizons Corporation Chesapeake, VA
Working at the Dendrite International facility, I took calls from representatives with
the Forest Labs Pharmaceutical Group assisting them with drug sample
disbursements, Toshiba tablet operation, verifying the completion of transactions
with doctors, assisting in the proper disposal of expired drugs and remote
10/05-8/06 Headway Chesapeake, VA
Taking phone calls at Panasonic and assisting customers in the operation of their
camcorders, digital cameras, DVD recorders and televisions.
4/03-8/05 Walgreens Portsmouth, VA
Greeting each customer with a smile, handling several thousand dollars a day,
training new hires, setting up displays, stocking shelves and assisting 250-300
customers a day.
2005-2006 Tidewater Community College Virginia Beach, VA
Electronics Technology Major
My training was in the fundamentals of computer technology, digital circuits plus
D.C & A.C. circuits.
1991-1992 National Education Center - Bauder College Fort Lauderdale, FL
Broadcasting Diploma Program
My training is in commercial copywriting, broadcast journalism, advertising,
marketing, editing, show preparation & performance, production in full & four
track sound studios, television production with voice editing, master control
operation, television camera operation and switching.
1986-1987 Asbury University Wilmore, KY
Attended for one year.
Available upon request.
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