Customer Service - Customer Service Technical Support Resume Search
Customer Service - Customer Service Technical Support Resume Search
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Customer Service Resume


Desired Industry: Customer Service/Technical Support SpiderID: 42772
Desired Job Location: Burnaby, British Columbia Date Posted: 9/7/2010
Type of Position: Full-Time Permanent Availability Date: Sep 13,2010
Desired Wage: 30,000-40,000
U.S. Work Authorization: No
Job Level: Experienced with over 2 years experience Willing to Travel: Yes, 25-50%
Highest Degree Attained: Other Willing to Relocate: Yes


Objective:
Customer Service


Experience:
Utility Clerk, DHL Express Canada, Burnaby, BC 2003 2009
Handled 150 - 200 customer calls daily
Tracked and traced packages and parcels
Booked package pick-ups
Caribbean Trace Specialist

On-line Travel Consultant, BTI Canada Government Travel Inc., Vancouver, BC 2002
Handled 100 150 customer calls daily
Sold travelers insurance
Booked airline, hotels and cars

Central Reservations Agent, Sandman Hotel, Vancouver, BC 2002
Handled 50 100 customer calls daily
Issued points cards
Western Canada hotel booking

Travel Agent, Canada 3000, Coquitlam, BC 2001
Booked airline tickets, hotels and cars
Sold vacations and travelers insurance
Handled 100 150 calls daily


Education:
Diploma in Travel and Tourism Advanced Access Endorsed Level 2 2000
Canadian Tourism College, Vancouver, BC

Major Courses
Airline Tariff & Ticketing Billing & Settlement Plan Sales & Marketing
World Destinations Fundament of Travel & Tourism

CERTIFICATES/ACHIEVEMENTS

Across Culture Safe Certificate
Super Host Face To Face Fundamentals Food Safe Certificate


Skills:
Operating systems and applications
Windows 2K / XP / Vista Saber and Apollo reservation Gema / Gop

Software and other skills
MS Office PowerPoint presentation skills P.M.S.

EMPLOYMENT EXPERIENCE


Additional Information:
7 years experience as a Customer Service Rep
Diploma in Travel and Tourism Advanced Access Endorsed Level 2
Excellent verbal and written communication skills
Problem solver; composed in high stress environment
Genuinely enjoy helping customers
Available to work shifts



Candidate Contact Information:
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