|Desired Industry: Business/Management
|Desired Job Location: Rock Hill, South Carolina
||Date Posted: 9/1/2010
|Type of Position: Full-Time Permanent
||Availability Date: 09/01/2010
|Desired Wage: 33,000
||U.S. Work Authorization: Yes
|Job Level: Experienced with over 2 years experience
||Willing to Travel: Yes, More Than 75%
|Highest Degree Attained: Other
||Willing to Relocate: No
I am a highly motivated, friendly, and dedicated individual who can succeed in any environment. I do well in a Business Analyst Role, Problem Solving, using Computer Applications such as Excel, Word, MS Access, and SQL. I work well in a team atmosphere, or on my own. I always put my best foot forward and am looking for a position to develop and Excel.
Licensing Assistant 5/2010-07/2010
Boy Scouts of America(Staffmark), Charlotte, NC
•Developed, organized, and created analytical data reports evaluating custom and licensed product sales for management review..
•Processed custom order invoices in support of Business Development operations.
•Conducted data research and other duties as assigned.
Customer Service Representative 03/2010-04/2010
Jerry Brothers Industries, Charlotte, NC
•Placed orders for conveyor belting.
•Support the sales staff as needed.
•Supply quotes to customers.
Photo Lab Tech 06/2009-03/2010
Wal-Mart, Rock Hill, SC
•Maintained Photo Lab area.
•Assisted customers with Digital Camera Pictures with Fuji and Kodak.
•Kept up on latest trends to assist customers with buying decisions.
•Department Zoned and cleaned.
•Worked with the Supervisor on Special projects.
•Worked with Customers to ensure they would come back again and again by providing great customer service.
Customer Service Representative 02/2009-06/2009
AXA Equitable, Charlotte NC
•Receive calls on Life insurance and help with Questions on clients policies.
•Take Loan and Dividend Disbursement over the phone.
•First Contact For Death Claims
•Created Tickets for different departments according to Client need
•Special Projects for Management
Licensing Administrator 01/2002-01/2009
Muzak LLC, Fort Mill, SC
•Worked with Licensing Specialists to administer the contracts once signed.
•Paid all invoices for Content Services Department.
•Paid all Publishers, Record Labels and Performance Rights Societies, Royalties.
•Reported to all Performance Rights Societies
•Made sure all Publishers and Labels were given a detail report of what played and where.
•Worked for Vice President of Content Services on special projects as assigned.
•Worked with the IT department to maximize time in creating all reports and payments.
•Utilized SQL Server, Excel, MS Access as well as the rest of Microsoft office 2007.
Customer Service Representative 09/200010/2001 Marriott Distribution, Fort Mill,SC
•Established protocol for working with new customers.
•Credit and debit account changes on all accounts.
•Directed inbound and outbound call activities.
•Filed current invoices in a timely manner.
•Handled multiple task assignments when appointed.
•Serve as liaison between Customer Services Department and Operations team.
•Served as active member of the Safety Committee
Attended College and have an Associate Degree. I am currently enrolled in a few classes to further my education. I left Winthrop University as a senior without Graduating in 1998 due to husband's illness; ready to finish my BA
I am skilled in all Microsoft Applications, such as Excel and Access. I also have worked with SQL and was sent school to learn to read and write queries for SQL. I worked in the actual tables on the server to add information monthly. Adobe Pro and Monarch, and Brio. I can write a couple of smaller Macros in Excel, not just recording the macro.
I have worked as a Data Specialist for the last seven years at Muzak. I loved working with raw data and pulling that raw data from multiple sources into one format and making it understandable for my Managers and vice Presidents.
Available upon request.
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