Executive Assistant - Secretary Admin. Assistant Receptionist Resume S
Executive Assistant - Secretary Admin. Assistant Receptionist Resume S
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Executive Assistant Resume

Desired Industry: Secretary/Admin. Assistant/Receptionist SpiderID: 35141
Desired Job Location: Provo, Utah Date Posted: 3/26/2010
Type of Position: Full-Time Permanent Availability Date: 01/01/2010
Desired Wage: 40650
U.S. Work Authorization: Yes
Job Level: Experienced with over 2 years experience Willing to Travel: Yes, 25-50%
Highest Degree Attained: Other Willing to Relocate: No

A company that seeks dedicated and technically skilled business professional with a versatile administrative support skill set developed through experience as an office manager, secretary, administrative assistant and office clerk.
Also, a company that recognizes excellence in resolving employer challenges with innovative solutions, systems and process improvements proven to increase efficiency, customer satisfaction and the bottom line.


One Custom Landscape Design
Office Manager/Bookkeeper
Dallas, TX
08/05 - 2/10
*Accounting Assistant – AP/AR, Expense Reports, Payroll, Inventory Management, and Time Reporting in QuickBooks.
*Handled all incoming and outgoing calls with the highest professionalism.
*Collections and Dispatch.
*Monitored President’s confidential calendar, phone calls, emails, expense reports, correspondence, travel and appointments.
*Assisted Customers with all general questions, order status, needs and concerns.
*Monitored Sales Performance and Customer Satisfaction Survey’s.
*Tracking of employee sales and bonus figures, and personnel records tracking in Excel.
*Vendor Analysis for Travel Agencies, DHL vs. FEDEX, Office Supplies, Coffee Vendors, Cleaning Companies, Plant Care, Recycling Companies saving the company an overall 37% on new negotiated rates.
*Training all new hires on phone, computer, office procedures, voicemail, H.R. policies, vacation/personal/sick day policies, setting up appointments with all department heads for initial overview.
*Created and implemented company procedures handbook.
*Maintenance and support of all office equipment, server updates and nightly backups, telephones, fax, copier and printer machines, computer software installs computer repairs with consultants.
*Prepared new Sales Proposals in PowerPoint.

A & B Reprographics/Model Texas Website
Office Manager/Sales and Operations Assistant
Lake Worth, TX,
2/02 - 7/05
*Revamped entire technology environment with Dell hardware and Windows 2000 software implementation.
*Reduced supply expenditure by 22%; negotiations with Office Depot-signing corporate contract for reduced pricing.
*Maintained all employee records.
*Uploaded and maintained X-drive online share drive for operational management reports.
*Prepared, proofed and edited sales proposals, letters and confirmation letters.
*Reviewed and submitted all incoming resumes and requests from the Model Texas Website.
*Hotel, flight and travel reservations.
*Scheduled all meetings for the Owner of the Company.
*Yearly review of all vendor pricing and delivery for potential new vendor opportunities.
*New employee documentation - Interviewing models, new employee paperwork, ordering business cards, bios, resume bank, voicemail, email accounts and insurance cards.

Todays Staffing
Executive Assistant
Dallas, TX
4/01 - 1/02
Reported directly to Vice President - EIS Department
*Reduced purchasing costs by 20% net due to contract negotiations with Staples.
*Interfaced with the Accounting, Training, Payroll and Marketing departments for all nationwide offices.
*V.P. support with organizational charts, correspondence, memos, email, calendar, schedules, travel arrangements, special meeting minutes, staff of 17 including three managers with all personnel issues, and attendance tracking.
*Vendor negotiation reducing nationwide toner supply costs by 12%.
*Trained with the Customer Service Reps so that I could assist when needed.
*Created "one-stop shop" with Dell for PC delivery to all nationwide offices saving company 15.6% on shipping costs.
*Created Report Analysis & Control Charting/Graphics for Todays.com website.

Plano, TX/Sydney, Australia
*Started my career with EDS as a Receptionist which led to five Promotions (see below)
*Executive Assistant, Sydney Australia 1997-2000
*Staffing Assistant in Plano, TX - 1995-1997
*Business Analyst in Plano, TX - 1994-1995
*Customer Service Representative, Sales, and Team Lead for the AT&T account, Harrisburg, PA – 1993-1994

FHLMC – Freddie Mac
Receptionist – promoted to Loan Processor – Promoted to Executive Asst.
Dallas, TX

Grand Homes
Sales Representative
Richardson, TX


1987-1990 - Richland College, Richardson, TX - Associates in Business Management 3.85 GPA.
1999 – ICS, Sports Psychology Diploma – Sydney, Australia – I have 8 Certifications in Personal Training, Biomechanics, Spin/Aerobics Instructor, Kickboxing and Nutrition.
1993-2000- EDS, Speed reading/writing, time management, stress management internal training.
2002 - Advanced Certification in ACT 6.0. PC and Macintosh proficient
2007- Microsoft Training Courses in Excel, PowerPoint, Word and Outlook, Quick Books & Franklin Covey.

1 Ability to handle confidential information.
2 Supporting all levels of management with calendars, presentations, travel, meetings, and staff with all personnel issues.
3 Motivated, intelligent, analytical and logical, organized, ability to multi-task, detail –orientated, team player, dependable, compassionate and quality-orientated individual.
4 Intellectual thinker who “thinks outside of the box” for continued process improvement.
5 Takes great pride of quality of work performed and personal self.
6 Willing to take on extra projects, cross-train, and mentorship roles for continued professional growth and advancement opportunities.
7 Ability to acclimate quickly in a new work environment.
8 Always willing to go the extra mile in order to better serve my clients.
9 Experience working in different industries as well as working within small, medium and large companies/corporations.
10 Volunteer work throughout my career – I firmly believe in giving back to the community!

Additional Information:

1987-2000 - Nursing home, food pantry, animal shelter, and church volunteer. Taught drug prevention courses to teens

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