Supervisor Trainer - Education Teaching Training Resume Search
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Supervisor/Trainer Resume


Desired Industry: Education/Teaching/Training SpiderID: 33870
Desired Job Location: Fort Atkinson, Wisconsin Date Posted: 2/22/2010
Type of Position: Full-Time Permanent Availability Date: March 1st, 2010
Desired Wage:
U.S. Work Authorization: Yes
Job Level: Experienced with over 2 years experience Willing to Travel: Yes, Less Than 25%
Highest Degree Attained: Other Willing to Relocate: No


Objective:
Business Supervisor with significant experience in customer relations and training within the high density storage industry. Strong leadership skills, technically and managerially, foster process improvements which contribute to profitable growth. Proven capacity to understand and communicate key product features to distribution channel and customers. Excellent analytical, problem solving and interpersonal skills. History of developing strong relationships with distributors and customers.

SUMMARY
Business Supervisor with experience including installation, service and sales support within the high density storage equipment industry. Leadership and development skills contribute to organization efficiency and growth. Strong interpersonal skills and ability to foster relationships with customers and vendors helps company perception within the industry and community. Excellent analytical and problem solving skills.


Experience:
EMPLOYMENT HISTORY

Compact Storage Systems (recruited by Spacesaver Corporation), Waukesha WI 2008 to Present
North American visionary redefining industrial operations with integrated high density storage solutions.

• Field Support Supervisor 2009 to Present
o All Field Operations Specialist duties and:
o Quoting installation proposals for distribution channel.
o Sales support for distribution channel.

• Field Operations Specialist 2008 to 2009
o Installation and service support for distribution channel.
o Training and certifying distribution channel on full product line and developing continuing
education program.
o Creation of all operation, installation, and service manuals and documents.

Spacesaver Corporation, Fort Atkinson WI 1994 to 2008
North American leader in supplying high density mobile solutions.

• Field Quality Administrator 2005 to 2008
o Responsible for management of quality system based on ISO 9000 standard.

• Field Service Specialist 1998 to 2005
o Revamped installation and service training and certification program and implemented a
continuing education requirement.
o Installation and service technical support via phone.
o Hosted installation and service certification training schools.
o Developing all installation and service manuals and documentation.

• Installation Technician 1995 to 1998
Responsible for installation of all company products at jobsites throughout North America.

United States Marine Corps 1986 to 1990
Responsible for American interests around the globe.


Education:
PROFESSIONAL DEVELOPMENT

Associate of Science Degree in Electrical Engineering – Wisconsin School of Electronics (1991-1993)
Spacesaver Corporation Teams: Shortage (2006-2007), Suggestion (2005-2008).
Spacesaver Corporation Training: Group Leader (2005), Professional Sales (2005), Problem Solving (2006).
MRA Training: ISO Basic (2001), Project Management (1998).
MATC Classes: Microsoft Word 97 (1998).


Affiliations:
COMMUNITY AFFILIATIONS

Member of “The Escape” youth center Board of Directors – 2010-current
Chairman of “The Escape” youth center Board of Directors – 2007-2008
Chairman of the Board of Youth Ministry – St. Paul’s Evangelical Lutheran Church – 2005-2007
Member of the Board of Youth Ministry – St. Paul’s Evangelical Lutheran Church – 2010-current


Skills:
Successful track record in these functional areas:


Sales Support
Product Installation
Product Service
Training
Manual Writing
Developing Training Plans
Quality Management
ISO 9001
Process Improvement


• Led shortage team that reduced order shortages from 4.4% to 1.2%.
• Led new product development team that successfully launched a tool allowing distribution channel to diagnose and program products via the internet.
• Upgraded training program for installation and service personnel including on-going education requirements.
• Taken part in numerous kaisen blitzes and other process improvement teams.
• Member of a team that developed advisory boards made up of our distribution installation and service personnel which developed best practices and policies.


Reference:
Available upon request.


Candidate Contact Information:
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