Human Resources Manager or Generalist Resume
|Desired Industry: Human Resources
|Desired Job Location: Shreveport, Louisiana
||Date Posted: 1/6/2010
|Type of Position: Full-Time Permanent
||Availability Date: 01/18/2010
|Desired Wage: 50000
||U.S. Work Authorization: Yes
|Job Level: Management (Manager, Director)
||Willing to Travel:
|Highest Degree Attained: Other
||Willing to Relocate: Undecided
To obtain a challenging position that will allow for career growth and a chance to contribute my HR skills and job experience.
SUMMARY OF QUALIFICATIONS
An energetic, self-motivated and hard working Human Resources Professional
with over eight years of progressively responsible career success in Human Resources. Managing a full spectrum of human resources programs, services, and functions. Strong command of employment law, and benefits in both union/non-union environments.
08/2008 - Current Sam’s Town Casino & Hotel Division of Boyd Gaming Corporation
Sr. Human Resources Generalist
Coordinate/facilitate all property training functions
Responsible for property training goals & objectives
Train managers in areas such as interviewing, hiring, terminations, promotions, and sexual harassment ensuring a positive and progressive work environment
Conduct legally sound investigations and mediate disputes/issues between managers and employees to bring to resolution
Generate /track all labor reporting (turnover, new-hire, diversity, EEO, etc)
Perform annual market rate analysis and provide compensation recommendations
Administer, Review & Recommend Policies & Procedures
Review & Handle Unemployment Claims
Maintain job descriptions, evaluating new positions for compensation and FLSA status
11/2005 - 4/2008 Intier Automotives Division of Magna Corp.
Human Resources Manager
Controlled all areas of personnel, recruitment, employee relations, training & development, safety, administration of policy & procedures, benefits, unemployment, workers compensation and confirmatory action.
Implements organizational HR initiatives to improve organizational effectiveness, including performance management systems (compensation, year-round performance management process), talent development and cultural development;
Administered Union Contract
Established a relationship with staff members, interact with union representatives and management
Handled proper grievance procedures assistance; solve labor disputes within a union environment
Conducted wage & benefit survey’s
Provides coaching and feedback on how to improve individual and organizational performance to meet strategic and tactical goals and objectives.
Coach managers/supervisors on performance management issues to include: performance, reviews, performance issues,
Generated all reports, analyzed labor and economic data reports
Discuss with Plant Manger supervisory body, and supervisors to guarantee contract agreement with applicable statutes, rules, and regulations.
04/03-11/2005 Meridian Automotive Systems, Inc.
Human Resources Generalist
Controlled the areas of personnel, recruitment, new hire processing employee relations, training & development, safety, ISO 14001, unemployment,worker compensation, benefits and confirmatory action for a start-up plant
Implemented organizational HR initiatives to improve organizational effectiveness, including performance management systems (compensation, year-round performance management process), talent development and cultural development;
Generated/tracked all plant Labor reporting
Managed personnel/payroll method to complete management employee and needs
Research on labor contract terms
Assisted with Union Negotiations Contract
Administered Union Contract
Established a relationship with staff members, interact with union representatives and management.
Utilize strong working knowledge of employment law to include ADA, FMLA, Harassment and EEO to ensure legal compliance and consistency throughout the organization.
07/02-04/03 Medical Staffing Network, Inc. - Shreveport, Louisiana
Controlled all areas of personnel, new hire processing & employee benefits
Handled wages and compensation of employees
Managed the compliancy of credentials & Licensure of Nursing Staff
03/00 – 05/02 Precision Response Corporation- Shreveport, Louisiana
Kronos Coordinator (Payroll)
Controlled all aspects of time & attendance for 1200 employees
Verified the salaries, wages and compensation of employees
Managed all PTO accrual
Generated Labor reports
Provide administrative support to the Human Resource staff
10/99 - 02/00 Precision Response Corporation- Shreveport, Louisiana
Human Resource Assistant
Provide administrative support to the Human Resource staff.
Prepared and maintained the integrity of personnel files
Handled all aspects of employment verifications
Assisted with payroll hours
02/99 – 10/99 Precision Response Corporation- Shreveport, Louisiana
Call Center Supervisor
Ensured smooth operation of the Call Center.
Assisted agents with Customer calls & Customer Complaints
Maintained productivity statistics in regards to call abandonment, hold time, idle and available times.
Handled time & attendance
Conducted performance appraisals
Administered progressive discipline
02/98 – 02/99 Times Newspaper – Shreveport, Louisiana
Telemarketing and Retention Supervisor
Supervised thirteen sales agents and two retention clerks.
Maintained the integrity of the system by creating various calling campaigns
Maintained a regular monitoring schedule for evaluation purposes.
Administered daily reports’ on sales agents & sales per hour
Handled time of request
Administered Progressive discipline
06/97 – 02/98 Times Newspaper – Shreveport, Louisiana
Sales Representative/Newspaper in Education Assistant
Handled incoming customer calls for Newspaper Subscriptions
Assisted with fund raising program for Newspapers in Education, which promoted news papers in the classroom in Caddo and surrounding parishes.
Southern University-Shreveport – Associate of Liberal Arts - Sociology - 1993
Louisiana State University-Shreveport 1994-1996
HR Generalist Functions
Compliance(ADA, EEO, FMLA, FSLA, & OSHA)
Staff Recruitment & Retention
HRMS Database Administration (Lawson, PeopleSoft, Oracle, HR Logix, & Kronos)
Employee Development & Training
HR Polices & Procedures
Labor Contract Administration
Confidential Record Keeping
ISO 14001 Certified Auditor
Boyd Gaming Corporation
Harassment & Discrimination Awareness
Performance Appraisal Training
Customer Service Training
Union Awareness Training
HIPPA Privacy & Security Training/Certification
Effective Communication Skills Certification
The New Supervisor
The Basic HR Law Certification-Rockhurst University Continuing Education Center
Precision Response Corporation - Shreveport (PRCU)
Intermediate and Advance levels of Supervisory and Managerial training in the work place.
Meridian Automotive System, INC.
2003 - National Safety Council – Ergonomics Training
2004 - ISO 14001 Internal Lead Auditor Training
Available upon request.
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