Dispatcher Customer Service - Dispatcher Resume Search
Dispatcher Customer Service - Dispatcher Resume Search
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Dispatcher/Customer Service Resume

Desired Industry: Dispatcher SpiderID: 32022
Desired Job Location: Campbell, California Date Posted: 12/29/2009
Type of Position: Full-Time Permanent Availability Date: 1/01/2010
Desired Wage: 40,000
U.S. Work Authorization: Yes
Job Level: Experienced with over 2 years experience Willing to Travel: Yes, Less Than 25%
Highest Degree Attained: High School/Equivalent Willing to Relocate: No

To transfer the many years of expertise and quality skills gained during the 20 plus years of experience I can provide to your company in being someone who understands the business end of things as well as how important the customer is.

September 2004-October 2008
Cal-Door Enterprises of Hayward,Ca.
Ordered the commercial door hardware such as exit devices, door closers, locks, etc. either from plans or a suggested list of door hardware sent on the larger jobs. Answered phones. Worked with customer as needed regarding their job. Kept track of orders for the job following up as needed. Worked with the warehouse on the shipping and receiving of door hardware. Did some estimating for smaller jobs that would come in over the phone. Created the Hardware schedule for the job via the computer. Worked with estimators as needed on their jobs.

September 1995-August 2004
Nichols Concrete Cutting of Redwood City, Ca
n charge of the scheduling of all jobs, assigning the equipment needed along with the appropriate field personnel to do the job to the end satisfaction of our company as well as the customer. Answered phones, worked with our customers in understanding the job needs as well as the time frame for completion. Provided the work orders with job details, etc. for the field and did so with the idea of providing them with enough information to know what the customer needed and wanted. Maintained communication via Nextel 2 way radio contact with the field and kept the customer updated as needed.

December 1975-September 1995
Kmart Corp. of Redwood City,CA.
While working at Kmart I gained many different job skills with the last one being Human Resource Manager. I worked wIth customers, provided back up for Management in taking care of our customers, ordering of product, inventory control, stocking of shelves, warehouse work, answering of phones, accounts payable, cash office, cashiering and working at our customer service desk.

High School Diploma from Saginaw High School in Saginaw, Mich.
General Education

Intermediate computer skills with programs such as Microsoft Word and Excel as well as e-mail and internet.
Have worked with private programs such as American Contractors and Comsense.
Type 35 plus words per minute. 10 key. Use of fax and copy machines. Phone skills. Great communication skills.

Available upon request.

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