|Desired Industry: Restaurant/Bar/Club/Food/Beverages
|Desired Job Location: Tampa, Florida
||Date Posted: 2/12/2009
|Type of Position: Full-Time Permanent
||Availability Date: 03/01/2009
|Desired Wage: 40,000
||U.S. Work Authorization: Yes
|Job Level: Management (Manager, Director)
||Willing to Travel: Yes, 50-75%
|Highest Degree Attained: Bachelors
||Willing to Relocate: Yes
To obtain a rewarding position in sales or operations management that would incorporate my skills in leadership, business practices, employee management, and commitment to Superior Customer Service.
JP Morgan Chase: Financial Specialist / Customer Service (2002-Present)
Originate Private Educational Loans for College Students and Parents.
Provide Superior Customer Service.
Prospect Customers for referrals and cross selling opportunities to increase Revenues and Profit Margins
Genesis Hospitality Services: Regional Director of Food and Nutrition Services (1999-2001)
Administered Nutritional Operational Management of thirty two Senior Living Centers in Florida and North Carolina
Constructed and Administered Annual Budgets and Business Plans
Delegated Assignments and Locations for District Managers
Generated New Business and retained all Current Contracts
Recruitment, Retention, and Development of all Management Personnel Resulting in 0% Turnover for Two Consecutive Years
Regulatory Oversight (Federal/State) and Quality Assurance Audits of all Locations
Eurest Dining Services: (Division of Compass Group, North America)
District General Manager; (1997-1999)
Overall Management of Fourteen Corporate Dining Locations
Customer / Client Relations and Account Retention
Development and Implementation of Annual Budgets
Recruitment, Hiring, and Training of Unit Management
Marketing and Merchandising of Business
Sales, Presentations, Setup and Openings of new Locations
Manor Care Health Services:
Regional Food Service Director; (1993-1997)
Development of annual budgets, purchasing specifications and guidelines for the Food and nutrition departments of twelve facilities
Conduct monthly training seminars.
Participate in Regulatory and Quality Improvement Initiatives.
Directed Monthly resident council meetings
Morrison’s Healthcare Management Group:
Food Service Director; Charter Hospital; (1992-1993)
Responsible for integrating satellite dining programs for
Florida Mental Health and Charter Hospital
Development of on-site employee cafeteria dining program
Florida Metropolitan University, Tampa, FL
Bachelor’s Degree Business Administration
Multi-Unit Operational Management and Sales
Development and Implementation of Cost Saving and Revenue Enhancing Processes
Proficient in various computer applications
P&L Analysis (Business Plans and Budgets)
Recruitment, Retention of District/On-Site Management and Associates
Development of Training and Operations Manuals
Ability to direct complex projects from concept to implementation
•Member of ManorCare Health Services Product Standards and Computerization Pilot Program Workgroup. The Cost Savings from the Pilot Program enabled the Company to implement the hardware and software programs in all 350 Centers.
•Committee Member of Manor Care Health Services Food Standards
Committee and Menu Development Team
•Wrote Food Service Team Leader Training Program
•Implemented Structured Systems for Recruiting, Interviewing, Hiring, Educating and Retention of Management and staff Personnel
•MVP Customer Service Award (2005,2006,2007) JP Morgan Chase
Available upon request.
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