administrative assistant - Agency Resume Search
administrative assistant - Agency Resume Search
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administrative assistant Resume


Desired Industry: Agency SpiderID: 14573
Desired Job Location: boston, Massachusetts Date Posted: 8/7/2007
Type of Position: Full-Time Permanent Availability Date: 08/20/2006
Desired Wage: 30,000
U.S. Work Authorization: Yes
Job Level: New Grad/Entry Level Willing to Travel: Yes, Less Than 25%
Highest Degree Attained: Bachelors Willing to Relocate: No


Objective:
To pursue a challenging opportunity with a progressive Agency where I can use the knowledge I have acquired through my experience and education to demonstrate my management, organizational and human relation skills and abilities.


Experience:
Sep. 2006 to Administrative Assistant – work-study
Dec. 2006 John Jay College, New York, NY

Primary responsibility was answering letters and returning questionnaires written to The College Initiative from incriminated men and women who want to attend college upon release. The job also focused on encouraging prospective students to stay in touch until release to maximize the effectiveness of The College Initiative. My day to day responsibilities included, but where not limited to;

• Worked with MS Word, Excel and PowerPoint to produce letter, spreadsheets and presentations.
• Coordinated projects with other employees.
• Worked through various processes and provided suggestions for process improvement.
• Responsible for proper file management of letters and other documents handled.

Nov. 2002 to Management
Dec. 2003 Ana Beauty Salon, New York, NY

Served as the Location Manager. Active involved in the training of new hired employees. On an ongoing basis, I was responsible for establishing prices for all service provided, ensured execution of excellent customer service by all employees and all accounting responsibilities related to the establishment. My day to day responsibilities included, but where not limited to;

• Accountable for budgeting, cost control, payroll, general accounting, and full profit and loss.
• Developed Marketing Techniques to increase visibility of the Beauty Salon.
• Investigated and resolved items related to quality and service complaints.
• Established supply cost and purchased inventory.
• Created new business through community involvement active public relations programs.


May. 1993 to Assistant Manager
Dec. 1997 Snow Beauty Salon, New York, NY

Member of management team at Snow Beauty Salon. Maintain and supply information to the owner. Demonstrated high level administration in managing up to 7 individuals in their day to day work. My Day-to-day responsibility included:

• Answered inbound calls in support of customer inquiries.
• Responsible for ensuring compliance with government monetary hygiene and health regulations.
• Collaborated with management in development of new fees based on new hair trends.
• Responsible for the maintenance of employee timesheets for payment.
• Ensured Customer satisfaction.
• Handled all monetary transactions on cash registers.



Education:
September 2005 Master’s in Public Administration – not completed
John Jay College, New York, NY

June 2005 Bachelor in Criminal Justice
Monroe College, Bronx, NY

August 2003 Associate in Business Administration
Monroe College, Bronx, NY

November 2000 English & Business Math Further Education Course: Computer Based Training - CERTIFICATE
Marie Smith Urban Street Academy, Bronx, NY




Skills:
• Sensitive in verbal communication handling individual concerns and business problems.
• Good analytical communication.
• Effective management of projects and multiple tasks.
• Good organization and time management.
• Proven ability to deal with all levels of an organization and exhibit excellent customer service qualities.
• Demonstrate awareness and sensitivity in assisting clients/customers to ensure service satisfaction.
• Special talent to handle multiple challenging tasks in a fast paced environment.
• Ability to act independently or as part of a team and will put in the extra effort to get the job done.
• Responsible, diligent and detailed oriented.



Additional Information:
APPICATIONS: MS Excel, Word, PowerPoint
DATABASE: MS Access
HARDWARE: IBM PC, COMPAQ, HP and DELL


Reference:
Available upon request.


Candidate Contact Information:
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