Billing & Collections Support Center Analyst job Melville New York
Billing & Collections Support Center Analyst  job Melville New York
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Billing & Collections Support Center Analyst Job



Employer Name: Orion Novotus Corporate SpiderID: 9965219
Location: Melville, New York Date Posted: 11/24/2020
Wage: Category: Billing
Job Code: ONC00064-877

Job Description:
Job Summary
The Sr. Billing and Collections Support Center Analyst provides high quality, efficient and effective billing and collections systems support for all service requests that come to the billing and collections support center from all sources, including senior management, Partners, clients, and other firm departments and personnel. This individual helps direct workflow for the Billing & Collections Support Center Analysts and provides guidance and support for any questions that may arise.

Responsibilities
Independently provide billing and collections support to all users by answering questions, researching and resolving issues and troubleshooting all problems
Coordinate with other Sr. level analyst and direct workflow for Billing & Support Center Analysts, ensuring effective completion of tasks assigned and timely resolution of issues. Communicate with the Supervisor, Billing & Collections Support Center to provide regular updates on progress
Create bills for clients, coordinate necessary follow-up, review outstanding bills, and provide status reports
Generate client reports in Excel
Generate reports in Elite
Audit bills and write-offs for compliance with the firm's Pricing Guidelines and approval policies
Prepare client level bills and related billing and collection reports
Take a lead role in the testing and implementation of new billing and collection related automated systems

Additional Information
Shearman & Sterling has been advising many of the world's leading corporations and financial institutions, governments and governmental organizations for more than 140 years. We are committed to providing legal advice that is insightful and valuable to our clients. This has resulted in groundbreaking transactions in all major regions of the world including Asia, The Middle East, Europe, Latin America, and North America. Together, our lawyers work across practices and jurisdictions to provide the highest quality legal services, bringing their collective experience to bear on the issues that clients face. For example, underpinning the quality of our work firm-wide are our shared values. We take pride in the successes of our clients and in our contributions to them.

To apply for this position, please use the following URL:
https://ars2.equest.com/?response_id=af1f995885e1bf1d22cc80d7fcc6017c


Job Requirements:
Other duties and responsibilities as assigned Knowledge, Skills & Attributes
Professional demeanor, with an ability to interact with all levels of an organization
Ability to multi-task and prioritize accordingly
Excellent written and verbal communication
Expert level Excel user as well as high proficiency in other MS applications
Strong interpersonal and problem solving skills
Ability to adapt quickly to changing circumstances

Qualifications
Education & Experience
College graduate or some college education or 5 + years in a similar position
Expertise with Elite billing, Inquiry, Reports, DocStudio Billing, ARCS system
Hands on knowledge of electronic billing in Elite Enterprise (Version 3.11 is currently being used), eBilling Hub, and 3rd party eBilling providers, to include LEDES files
Prior experience in a customer service or support center role
Hands on billing experience using Elite Enterprise, DocStudio billing templates and ARCS

Physical Activity/Other Miscellaneous
Ability to work outside of standard business hours as needed


Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:


Company Profile:
Company Overview
Shearman & Sterling LLP is an established and growing international firm and as our Sr Billing & Collections Support Center Analyst, based in our Melville offices, you will have the opportunity to work as part of a global team that places the highest value on excellence and integrity. You will be a part of the Billing and Collections team that will provide support to all practices groups, across all time zones. The right person for this role loves helping their teammates, is an expert user of billing systems and has a passion for details. If you are excited about being a part of a team and you want to join a diverse, international organization then you should apply today.


Contact Information:
Contact Name: Marlena Cristiano Company Type: Recruiter
Company: Orion Novotus Corporate
City: Austin
State: Texas
Zip: 78731

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