Delivery Specialist job fairbanks Alaska
Delivery Specialist job fairbanks Alaska
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Delivery Specialist Job



Employer Name: Rent-A-Center SpiderID: 9912526
Location: fairbanks, Alaska Date Posted: 10/28/2020
Wage: Category: Collections
Job Code:
Number Of Openings: 1

Job Description:
CUSTOMER ACCOUNT REPRESENTATIVE

Please copy & paste the link down below & submit your application on our website.

https://raccareers.com/job-307059-ef6945c86eb8ce2d83f3ec1a30ed07dc70dc052e/

Delivery is up to 65% of the job daily & is a combination of in store phone calls to past due customers as well as outside deliveries! Join our TEAM APPLY ONLINE.

JOB PURPOSE:
Manage rental accounts and meet company account management goals and expectations, by collecting on current
and past due accounts while adhering to company standards, policies, and procedures. Positively impact customer
growth and revenue through sales activities, account management, and providing total customer satisfaction.
Accomplish these in a way that is consistent with the RAC mission statement.

KEY RESPONSIBILITIES:
Account Management:
Maintain accurate records of customer account activity, to include current and past due accounts
Review past due accounts and communicate in person and via phone with the customers to promote
timely payments
Collect customer payments on a timely basis and meet daily/weekly collection standards
Complete customer service calls in a timely manner as assigned
Follow all policies and procedures and adhere to all standards

Deliveries & Pick-ups:
Load/unload truck, or other vehicle, per policy to safely protect coworker and merchandise
Deliver merchandise to customer homes in Company provided vehicle as assigned
Install and set up merchandise, and instruct customers on proper use of merchandise
Pick-up merchandise from customer homes as assigned
Keep vehicles clean and properly maintained as assigned
Complete customer service calls in a timely manner as assigned

Sales:
Greet and assist customers on the sales floor
Obtain new rental orders on the sales floor and over the phone
Complete rental agreements as required
Prospect for new business by telemarketing and distributing print materials

OTHER RESPONSIBILITIES:
Showroom and Backroom areas:
Refurbish merchandise to like new condition
Keep showroom clean and organized, including vacuuming, dusting, and handling household
cleaning materials
Keep backroom and all store area neat, clean, and organized, including cleaning restrooms, and
taking out trash

JOB REQUIREMENTS:
Must be at least 19 years of age
High school diploma or GED
Friendly with exceptional communication skills
Excellent customer service skills
Valid state driver's license and good driving record
Must be able to lift and move (push/pull) heavy items and merchandise as needed
Typically works 38-40 hours a week depending on business needs
This job description is not intended to be all-inclusive. Coworker may perform other related duties as assigned to meet the
ongoing needs of the organization.

Job Type: Full-time


Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:


Job Benefits:
Health/Dental Benefits, Retirement Benefits, Paid Holidays, Vacations, and Sick Leave, Life and/or Disability Insurance

Contact Information:
Contact Name: eric landaverde Company Type: Employer
Company: Rent-A-Center
City: plano
State: Texas
Zip: 75024
Web Site: https://raccareers.com/

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