IT Desktop Support Specialist job Houston Texas
IT Desktop Support Specialist job Houston Texas
My Spider Scam Awareness Contacting Us F. A. Q.
 
Job Seekers
Search Jobs
Browse Jobs
Post a Resume
Job Alerts
 
Employers
Search Resumes
Browse Resumes
Post a Job

IT Desktop Support Specialist Job



Employer Name: SpiderID: 9900130
Location: Houston, Texas Date Posted: 10/21/2020
Wage: Negotiable Category: Utilities
Job Code: RStDTXUBXtleWVgI7Yd3

Job Description:

There are a total of 3-4 contract needs (3 in Houston and 1 in Monrovia, CA). The candidate must be local to either location, and report into a worksite.


KEY RESPONSIBILITIES:


This person will provide desktop Support (Tier 2 level) to end users across the whole of the U.S. Resolving request and incident tickets that arrive via phone, e-mail, and portal. Providing IT Support for multiple locations. Otherwise, routing tickets to correct resolution team. 2nd level IT Support. The candidate will be performing Windows 10 PC migrations.


SKILL REQUIREMENTS:



  • Strong knowledge of Windows 10 OS.

  • Strong knowledge of Microsoft Office 2010/2016 and Office365.

  • PC Migration experience

  • Knowledge of engineering/design application installation and troubleshooting is preferred. Knowledge of application installation and troubleshooting is essential.

  • Strong communication skills along with background in customer service.

  • Ability to quickly troubleshoot common PC issues (hardware and software) and swiftly resolve or move toward resolution. Support of conference room hardware and meetings from IT perspective.

  • Experience with Engineering Design apps are preferred (ex: Autocad, Hexagon, Aviva)

  • ServiceNow platform experience is heavily preferred.


EXPERIENCE REQUIRED:



  • 2-5 years of experience in Desktop support/IT Support/Service Desk

  • Any certifications or 2-4 year degree preferred but not required

  • Mid-Senior level



Job Criteria:
Start Date:
Position Type: Contractor
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:


Contact Information:
Contact Name: Clay Stevenson Company Type:
Company: Energy Resourcing
City:
State:
Zip:

Send ad to a friend


    





© 2020 Job Spider
Privacy Policy | CC Marketing Sites | Site Map | Links