There are a total of 3-4 contract needs (3 in Houston and 1 in Monrovia, CA). The candidate must be local to either location, and report into a worksite.
This person will provide desktop Support (Tier 2 level) to end users across the whole of the U.S. Resolving request and incident tickets that arrive via phone, e-mail, and portal. Providing IT Support for multiple locations. Otherwise, routing tickets to correct resolution team. 2nd level IT Support. The candidate will be performing Windows 10 PC migrations.