Kronos SME job Columbus Ohio
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Location: Columbus, Ohio
Date Posted: 10/6/2020
Category: Information Technology
5+ years of Kronos experience including Workforce Central (WFC) time management softwareimplementation and/or application support experience.
Experience with Kronos WFC 8.1.6 Activities and Advanced Scheduler modules.
Experience with Kronos WFC Configuration and alignment with Organization Pay Rules.
Experience with mid-sized/large workforce use of Kronos (i.e. over 10,000 employees).
Experience supporting Kronos for union/bargaining unit workforce.
Workforce Scheduler Module.
Workforce Activities Module.
WFC Mobile Application Support.
Experience working with Kronos Cloud support.
Time Clock Management/Management of Timecards.
Integration to PeopleSoft HCM Applications
WFC architecture and technology experience including database support, SQL and reports development.
Public Sector experience.
Kronos WFC training courses (please list).
Additional responsibilities include but are not limited to:
Configure and maintain the Kronos system.
Collaborate to assess requirements and onboard remaining customers into Kronos.
Assess and help deploy the Activities and Advanced Scheduler modules to new and previously onboarded customers.
Work in collaboration with the Managed Services Providers (MSP), key internal IT and Security organizations, and other critical stakeholders to maintain the Kronos Workforce Central application and its integrations.
Identify and troubleshoot production issues and problems in the Kronos Workforce Central application.
Consult on application aspects of break/fix approaches and planned enhancements.
Test and work with internal support teams and Kronos Cloud teams to upgrade Kronos and deploy service releases.
Proactively identify and implement service improvements in operational delivery processes.
Conduct cause analysis for incidents and events affecting Kronos Workforce Central system.
Document results of analysis in Event and Incident Management databases.
Develop and/or run existing SQL based queries to assist in data management.
Provide program specific input for training teams and support adoption for new customers.
Develop documentation for the configuration of the software based on discovery and union contracts.
Be part of discovery workshops with customers to determine goals objectives, and procedures to ensure successful implementation of time management software.
Experience required: 5 Years
Position Type: Contractor
Years of Experience Required:
Contact Name: Saiful Islam Shakib
City: East Brunswick
State: New Jersey
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