Customer Service Representative Supervisor job Belleville Ontario
Customer Service Representative Supervisor job Belleville Ontario
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Customer Service Representative Supervisor Job

Employer Name: Tankhouse Developments Inc. SpiderID: 9798206
Location: Belleville, Ontario Date Posted: 8/29/2020
Wage: $47,840.00 Category: Service Occupations
Job Code: 6314
Number Of Openings: 1

Job Description:
As the company is continue growing and we want to expand our domestic marketing to a next level. Tankhouse Developments Inc. is panning on expanding its beer business into the Asian countries – China, Taiwan, Hong Kong SAR, etc. as well as bring in new concepts, thought and styles from Asian customers. Familiarity with and understanding of sales and marketing related to the above-referenced countries will be a great asset. As the Tankhouse Developments Inc. intends to expand its business into the Asian market, it is critical to have an understanding of their culture, tax systems, accounting systems, dinning habits, communication styles, design and color preferences and know how to work with Chinese partners to minimize or avoid risks for Tankhouse Developments Inc..
Job duties:
• Co-ordinate, assign and review the work of clerks engaged in providing information and customer service, serving customers within retailing sector.
• Examine and verify accuracy of work and authorize routine deposits and withdrawals.
• Establish work schedules and procedures and co-ordinate activities with other work units or departments.
• Resolve word-related problems and prepare and submit progress and other reports.
• Identify training needs and train workers in job duties and company policies.
• Requisition supplies and materials.
• Ensure smooth operation of computer systems, equipment and machinery, and arrange for maintenance and repair work.
• Supervise customer service clerk to deliver high-level satisfactory of customer service.
• Ability to communicate with customers with various cultural background, especially Asian customers, for both oral and written communication.

Job Requirements:
Required Experience and Skills:
• 5+ years’ experience in customer service field.
• Completion of college or industry courses related to financial or customer services may be required.
• Ability to multi-task effectively and be comfortable working in a fast-paced, dynamic environment without close guidance or supervision
• Demonstrate specialized expertise and knowledge in the assigned field
• Works well under minimum supervision.
• Works well independently or within a team.
• Able to work under pressure.
• Able to pay attention to detail.
• Able to take initiative.
• Effective interpersonal skills, accurate and excellent oral communication, interpersonal awareness, with great dependability, judgement, reliability and keep organized time management skills.
• Solid knowledge of the Asian counties and market – China, Taiwan, Hong Kong SAR, etc
• Knowledge of Asian culture and communication styles.
• Knowledge of Chinese is an asset.

Job Criteria:
Start Date: as soon as possible
Position Type: Full-Time Permanent
Years of Experience Required: 5
Education Required: Other
Overnight Travel:
Vacation Time:

Company Profile:
Proudly found in the historic Corbyville distillery district, Tankhouse Developments Inc. is keeping the heritage of its buildings alive with great beer and world class entertainment. Our beer is made with love, thought and passion and our food promote farm to table values. We believe in bringing the community together, which is reflected in our communal seating plan. With a rustic interior using antique decor back from the Corbyville days and a huge patio right on the Moira River, we offer a unique experience and an amazing view. While keeping the past in mind, we are always looking to the future for what is new.

Contact Information:
Contact Name: Tankhouse Developments Inc. Company Type: Other
Company: Tankhouse Developments Inc.
City: Belleville
State: Ontario

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