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| Employer Name: |
SpiderID: 9685575 |
| Location: ATLANTA, Georgia |
Date Posted: 7/6/2020 |
| Wage: |
Category: Collections |
| Job Code: |
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| Number Of Openings: 3 |
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Job Description:
Job Description
Key Responsibilities
Collections Specialist duties include collection calls and/or correspondence in a fast paced goal oriented collections department.
Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.
Accountable for reducing delinquency for assigned accounts.
Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.
Enlist the efforts of sales and operations manager when necessary to accelerate the collection process.
Must communicate & follow up effectively with office manager and operations manager regarding customer accounts on a timely basis.
Essential Functions
Weekly and monthly reporting to direct supervisor
Monthly Delinquency notices
Processing monthly credit memos and the appropriate reporting
High volume phone calls to delinquent customers
Reconcile customer disputes as they pertain to payment of outstanding balances that are due
Provide excellent & considerate customer service
Participate in team planning meetings
Meet defined department goals and activity metrics
Required Skills
3-5 years High Volume corporate Collections experience.
Knowledge of Billing and Collections procedures
Accounts Receivable knowledge/experience a plus
Strong attention to detail, goal oriented
Experience with QuickBooks a plus
Commitment to excellent customer service
Excellent written and verbal communication abilities
Ability to prioritize and manage multiple responsibilities
Job Type: Full-time
Job Requirements:
STAY ON THE PHONES ITS REALLY THAT SIMPLE!!!! CALL DAVID LATTIMORE @ 980-585-6885
Job Criteria:
Start Date: ASAP
Position Type: Full-Time Permanent
Years of Experience Required: 1
Education Required: None
Overnight Travel: None
Vacation Time: Less Than 2 weeks / year
Company Profile:
TEAM PLAYERS TYPE OF JOB WORK FROM HOME
Contact Information:
| Contact Name: tony tisdale |
Company Type: |
| Company: Global Financial Solutions |
Phone: 19805856885 |
| Street: |
Fax: |
| City: ATLANTA |
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| State: Georgia |
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| Zip: 30625 |
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