|Location: Castle Rock, Colorado
||Date Posted: 3/18/2020
|Wage: $79617 - $119424 per year
||Category: Information Technology
|Job Code: 2020-01186
The IT Senior Systems Analyst acts as an expert member of the Land Solutions Team within IT Application Services. This role is responsible for the overall development, configuration, maintenance, administration and technical support of platforms, and related applications, to ensure system integration with business operations and enterprise asset management strategies. The position will serve as primary support of the County's Asset Management Systems utilized by various departments and integrated with other land management systems.
- Examples of Duties
Key duties and responsibilities of this Senior IT Systems Analyst position include, but are not limited to, the items listed below.
- Serves as an application owner of the County's Asset Management Systems for the lifecycle of the asset systems.
- Acts as a lead contributor to the county's Asset Management Steering Committee and Program.
- Creates and supports workflows for data collection, documentation, work order and task assignments, inventory tracking and reporting on County Asset Management Systems.
- Develops and maintains standard operating procedures for all processes and analyses required by the Asset Management Program.
- Assists business units in the development of their asset management strategies, preventative maintenance management, renewal and replacement, and financial planning approaches.
- Coordinates with the county's GIS Manager and GIS Staff on the integration of the county's enterprise GIS and role within the overall Asset Management Program.
- Leads the development and maintenance of workflows in support a comprehensive inventory of assets, condition assessment of those assets, coordination and communication with business units on their managed assets, and refining the decision making process for asset management based on original service life, remaining service life, condition assessments, performance and/or potential risk based assessments.
- Defines and communicates program objectives and requirements, sets priorities, establishes policies and procedures for the collection and maintenance of asset data within the county's enterprise GIS.
- Evaluates current trends in asset management principles, practices, procedures, and technology; makes recommendations for implementation; assists in the development of operational priorities related to a business unit's asset management needs.
OTHER DUTIES AND RESPONSIBILITIES:
- This role will assist in defining project scope, requirements, timeline, adequate hardware/software solutions, and milestones.
- Responsible for the configuration, custom development, testing and maintenance of production software systems.
- Providing capacity planning, monitoring and maintenance of designated systems.
- Develop and maintain relations with 3rd party support and vendors.
- Understanding, in depth, the business processes supported by the systemParticipates in team-based development and support environments.
- Implements software on behalf of the business function SME providing technology improvements to expand business capabilities provided by the department/office.
- Adheres to established Douglas County best practices, standards and agreed upon design patterns for application implementation, application configuration, user interfaces, integration, naming, and testing on the application platforms they support.
- Analyzes and documents business users' requirements, clarifying inconsistencies, conflicts, or ambiguities, to effectively model business processes in software.
- Evaluates techniques and processes and makes recommendations that will improve the team's effectiveness and capabilities.
- Configures and migrates system and application parameters across multiple instances, ensuring consistency of the solution configurations.
- Troubleshoots and resolves application, configuration and data integrity issues for all assigned solutions.
- Creates and maintains reports on the supported platform(s).
- Collaborates with IT teams to define, operationalize and deliver IT services.
- Performs other duties as assigned including, but not limited to participating in projects where their skills are applicable. This could include, but are not limited to, work on business intelligence efforts, workflow, and web page content management.
SUPERVISORY RESPONSIBILITIES: This position has no direct supervisory responsibilities but does function in a lead capacity in collaborating with cross-functional teams.
- Minimum Qualifications
EDUCATION and/or EXPERIENCE:
- A Bachelor's degree in Management Information Systems, Geographic Information Systems, Computer Information Systems, or a closely related field from an accredited college or university is required.
- Two years' experience working within Waterfall or Agile Methodologies is required.
- Two years' Experience with enterprise GIS (ArcGIS Platform - ArcGIS Online, Enterprise, Server, Pro, etc.) integrations with business systems is required.
- A minimum of two years of experience writing Structure Query Language (SQL) queries is required.
- Five years' experience of platform development, configuration and support of COTS, SAAS or PAAS applications is preferred.
- Three years' experience with enterprise land & asset management systems (i.e. CartegraphOMS, CityWorks, BeeHive, FASTER, etc.) is preferred.
- Previous software engineering/development experience is preferred.
- Project management and/or cross-functional team leadership experience is preferred.
- ITIL v3 (or higher) is preferred.
- Agile Scrum Foundation is preferred.
- A valid driver's license is required to drive to Douglas County facilities for meetings.
KNOWLEDGE, SKILLS AND ABILITIES:
- A working knowledge of systems integration, application security, business process and logical data modeling is required.
- Experience configuring and maintaining applications in a multiplatform environment (Windows Server and/or Unix/Linux environments and/or cloud platform).
- English Language -- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Mathematics -- Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
- Computers and Electronics -- Knowledge of electronic equipment, and computer hardware and software, including applications and programming.
- Customer and Personal Service -- Knowledge of principles and processes for providing customer and personal services.
- Critical Thinking -- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Active Listening -- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Active Learning -- Understanding the implications of new information for both current and future problem-solving and decision-making.
- Judgment and Decision Making -- Considering the relative costs and benefits of potential actions to choose the most appropriate one.
- Writing -- Communicating effectively in writing as appropriate for the needs of the audience.
- Systems Analysis, determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
- Mentorship, as a Senior position - you will be expected to act as a mentor to colleagues in best practices.
- Deductive Reasoning, the ability to apply general rules to specific problems to produce answers that make sense.
- The ability to communicate information and ideas in speaking so others will understand.
- Keeping up-to-date technically and applying new knowledge to your job.
- Developing constructive and cooperative working relationships with others and maintaining them over time.
- Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
- Developing specific goals and plans to prioritize, organize, and accomplish your work.
The ability to successfully complete pre-employment screening including but not limited to: reference checks, background check (to include fingerprinting through a national database), motor vehicle record check and drug screen is required.
- Supplemental Information
INDEPENDENT JUDGMENT: Incumbent is given broad terms and format, allowing a great amount of latitude and individual judgment to accomplish goals and achieve desired results.
PHYSICAL DEMANDS/WORK ENVIRONMENT: Work is generally performed in a typical office environment. Drives to various County buildings as needed. Ability to work beyond scheduled hours and respond to production issues and business needs in a time critical manner is required.
In the event of an emergency/disaster in or near the County, all County employees are expected to make every effort to be available to assist the County Manager, Elected/Appointed Officials and Department Directors to ensure the continued operation of any and all necessary County functions. This may mean being available to perform additional duties and hours beyond what is normally required. In the event that an exempt employee does work more than 40 hours a week in support of County operations during an emergency, such employee may receive overtime or other appropriate wage compensation in accordance with existing County policies or at the discretion of the County.
Start Date: ASAP
Position Type: Full-Time Permanent
Years of Experience Required:
|Contact Name: Douglas County Colorado
|Company: Douglas County Colorado