Credit & Collections Specialist job Wixom Michigan
Credit & Collections Specialist job Wixom Michigan
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Credit & Collections Specialist Job

Employer Name: SpiderID: 9464097
Location: Wixom, Michigan Date Posted: 3/11/2020
Wage: Negotiable Category: Accounting/Bookkeeping
Job Code: 2020-20536

Job Description:

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Directs and coordinates activities of workers engaged in conducting credit investigations and collecting delinquent accounts of customers by performing the following duties personally or through subordinate supervisors

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Insure company adherence to corporate credit policies and procedures for consistent handling of credit matters to maintain good customer relations.

  • Research credit applications and notify customers of approval/disapproval status.

  • Document pertinent credit information in accordance with company procedures.

  • Establish credit limits for new customers and monitor accounts based on current financial information, business history and current credit reports.

  • Maintain credit records in an organized manner.

  • Respond to credit reference inquiries with pertinent credit information in accordance with company procedures.

  • Initiate, track and maintain all records/files associated with collection activities for each account to include negotiated payment schedules, telephone call documentation and collection letters.

  • Insure company adherence to credit policies and procedures for consistent handling of collection matters to maintain good customer relations.

  • Maintain accurate customer information in database according to company procedures.

  • Oversee the preparation and posting of cash receipts to customer accounts on a daily basis.

  • Create and maintain proper response letters on computer for various incoming correspondence.

  • Research invoice discrepancies and short-payments to accurately process, issue and post credits/debits to customer accounts as necessary.

  • Assist in month closing by assuring all appropriate information is data entered into computer and review and update current aging report for discrepancies and adjustments and/or write-offs.

  • Generate electronic copies of permanent accounts receivable reports as required, such
    as accounts receivable agings.


  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Education and/or Experience - Associates degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.

  • Language Skills - Ability to read, analyze, and interpret general business documents, financial reports, general legal documents, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedures. Ability to effectively present information and respond to questions from managers, customers, and the general public. Ability to respond to common inquiries or complaints from customers.

  • Mathematical Skills - Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages. Ability to apply concepts such as fractions, percentages, and ratios to practical situations.

  • Reasoning Ability - Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, or schedule form. Ability to define problems, collect data, establish facts, and draw valid conclusions.

  • Computer Skills - To perform this job successfully, an individual should have knowledge of Accounting software; Internet software; Spreadsheet software and Word Processing software.

  • Other Skills and Abilities - Ability to perform investigative and research tasks.

  • Other Qualifications - General knowledge of the Fair Credit Reporting Act.

We are Proudly an Equal Opportunity Employer!
EOE AA M/F/Vet/Disability

Link to Federal employment poster:

Pay Transparency Nondiscrimination Provision

Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:

Contact Information:
Contact Name: Rentokil Company Type:
Company: Rentokil

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