COLLECTION SPECIALIST job LOCKPORT New York


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COLLECTION SPECIALIST Job

Employer Name: COPELAND KLEIN & ASSOCIATES	SpiderID: 9426827
Location: LOCKPORT, New York	Date Posted: 2/27/2020
Wage: 21504-32640	Category: Collections
Job Code:
Number Of Openings: 10

Job Description:
Here at Copeland Klein & Associates, we are hiring experienced Debt Collectors to help us keep growing. If you're dedicated and ambitious, Copeland Klein & Associates is an excellent place to grow your career. Don't hesitate to apply.
Responsibilities
• Utilize various tracing techniques and strategies to collect personal information of customers with outstanding debts
• Contact customers with balances and negotiate payment terms and schedules
• Minimize objections for payment and suggest available customer-friendly payment options
• Accept payments over the phone via credit card
• Negotiate extended payment plans and the best course of action for customers seeking to avoid further debts
• Use software to keep detailed notes regarding conversations with customers and outcomes
• Offer clients several payment options and arrange for the prompt repayment of balances
• Communicate with management and other team members about methods and strategies to ensure a positive rate of customers agreeing to repay their debts
Qualifications
• Excellent communication and negotiation skills
• Ability to positively connect with clients and encourage them to make payments toward debts owed
• Time management skills are essential to complete all required client calls daily
• Experience meeting retention and negotiation sales goals
• Basic computer software skills and the ability to work within relevant data spreadsheets
• Ability to work well in a fast-paced environment
• Attention to detail and the ability to reason and think quickly is essential for negotiating effectively
Daily/ Monthly incentive as well as uncapped bonus

Job Criteria:
Start Date: IMMEDIATELY
Position Type: Full-Time Permanent
Years of Experience Required: Entry-Level
Education Required: High School
Overnight Travel: None
Vacation Time: No Paid Vacation

Job Benefits:
Paid Holidays, Vacations, and Sick Leave, Casual Dress

Company Profile:

Contact Information:

Contact Name: AMANDA BROWN	Company Type: Employer
Company: COPELAND KLEIN & ASSOCIATES

City: LOCKPORT
State: New York
Zip: 14094