Desktop Support Associate job Springfield Massachusetts
Desktop Support Associate  job Springfield Massachusetts
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Desktop Support Associate Job

Employer Name: SpiderID: 9365062
Location: Springfield, Massachusetts Date Posted: 2/6/2020
Wage: Category: Information Technology
Job Code:
Number Of Openings: 5

Job Description:
Deliver imaged units to the designated site location;
Set up of imaged units, monitors, and peripherals onsite;
Ensuring operation of newly installed units;
Serial number scan of assets installed; and
Provision of serial number scan and verification of assets to site lead or other appropriate site personnel as directed;
Required imaging technology skills working with SCCM packages and collections;
Join domain;
Restore user data (desktop, my documents, favorites, startup, NK2, Dictionary, PST, ipconfig, shares);
Install / configure additional software to base image (as needed);
Update users default print location;
Wipe old PC’s onsite and complete sanitization form before removal from site; and
Scan serial numbers of assets being removed form site and notify Asset Management of removal.
Responsible for the escalation through appropriate channels of all systems related issues/problems.
Responsible for the timely and accurate installation of software through the automated process and remediation of all failures.
Required to travel throughout the state to various sites as needed or requested
Responsible for performing related duties as required.
QUALIFICATIONS REQUIRED AT HIRE (List knowledge, skills, abilities)

Knowledge of hardware / Microsoft operating systems through current version
Experience supporting MS Office Suite
Experience working with Active directory
Knowledge of and experience with the Local Area Networks (physical and logical).
Knowledge of capabilities and limitations of computer hardware (PCs, Laptops, Printers & Peripherals).
Knowledge of IT industry standards.
Knowledge of the principles, practices and techniques of professional writing and communication methods.
Ability to follow oral and written instructions.
Ability to understand the laws, rules, regulations, policies, and procedures, standards and guidelines governing all EOHHS activities
Knowledge and experience with basic security measures and requirements
Valid driver’s license and access to a vehicle
Ability to lift-up to 35lbs & push 65Lbs
Must conduct themselves in a professional manner

Job Criteria:
Start Date:
Position Type: Contractor
Years of Experience Required: 3
Education Required:
Overnight Travel:
Vacation Time:

Job Benefits:
Health/Dental Benefits, Other Benefits

Company Profile:
The Autumn Group was founded in 2008. With over 30 years combined IT recruiting industry experience, we knew there was an opportunity for us to make a difference. The IT recruiting industry at that time was too big and impersonal. The time was right to build a company that listened to and cared about its clients – and its consultants.
Every year, the Autumn Group has continued to grow. We now represent Fortune 500 companies, emerging markets and mid-market organizations in manufacturing, life sciences and health care.

Our consultants are some of the finest IT professionals in Infrastructure, Applications, IT Operations and Communication.

The Autumn Group was built on a foundation of Integrity, Passion, Loyalty and Collaboration.

Contact Information:
Contact Name: Leanne Kelly Company Type: Staffing Agency
Company: The Autumn Group
City: windham
State: New Hampshire
Zip: 03087
Web Site:

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