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Deployment Engineer / Customer Support Job
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| Employer Name: EIR Network, LLC |
SpiderID: 9364982 |
| Location: Arlington, Virginia |
Date Posted: 2/6/2020 |
| Wage: |
Category: Computer Software/Programming |
| Job Code: |
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Job Description:
Our client, a named Gartner Cool Vendors 2019 in Application Development and Platforms, is looking for a Customer Success Deployment Engineer to help our customers integrate our product within their CI/CD pipelines. We’re looking for someone with high technical skills who is quick on his/her feet, a real problem solver with a passion for communicating with customers, and is experienced in technically managing Customers.The job requires at least 50% travel
Responsibilities:
● Work with customers to integrate solutions as part of their CI/CD build and testing processes
● Establish trusted relationships with each assigned customer as a strategic advisor and support the continued value of our products and services
● Work with customers to continuously improve solutions and learn the customer’s needs and requirements.
● Advocate customer needs/issues across the company
● Tier 3/4 support
Job Requirements:
Requirements:
● Prior experience in working with customers’ technical teams on integrating tools to CI/CD processes – must.
● 5 Years of hands-on experience in integrating tools during pre-sale and/or post-sale – must
● Experience in organizations like Tier-3 support and up, previous development experience, DevOps or equivalent –must
● Experience in DevOps build and testing processes – must
● Knowledge/experience in Java, .NET, JS & Python – advantage.
● Impeccable written and verbal communication skills.
● Fluent in English.
● B.Sc. degree in Computer Science, a similar technical field, or equivalent practical experience – advantage.
● Eager to learn, highly focused on the target, results-oriented
Job Criteria:
Start Date:
Position Type:
Years of Experience Required: 5
Education Required:
Overnight Travel: 25-50%
Vacation Time:
Job Benefits:
Health/Dental Benefits, Paid Holidays, Vacations, and Sick Leave, Casual Dress, Other Benefits
Contact Information:
| Contact Name: Max Sabrin |
Company Type: |
| Company: |
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| City: Old Saybrook |
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| State: Connecticut |
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| Zip: 06475 |
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Web Site: https://eirnetwork.com
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