Inbound Sales Customer Service Representative job Fayetteville North Carolina
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Inbound Sales Customer Service Representative Job
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Location: Fayetteville, North Carolina
Date Posted: 1/25/2020
Category: Customer Service/Technical Support
Job Code: 1032BR-1787
Our Sykes Fayetteville location is
hiring INBOUND SALES REPS
to join one of our largest Telecom Client accounts. Come check us out and see all the opportunity to grow and learn at
EXCITING REASONS TO JOIN OUR SYKES TEAM:
$12.00 per hour, plus incentives
Tuition reimbursement up to $5,250 annually
Medical, Dental and Vision benefits
Paid Time Off & 401K
Career advancement job opportunities
On-the-job paid training
GENERAL ESSENTIAL FUNCTIONS
Meet monthly sales
Customer Calles and inquiries concerning service, products, equipment and report problem areas.
May be required to work in one or multiple systems and utilize multiple screens to find information and solve problems.
Triage, troubleshoot and resolve known service issues and address routine customer questions.
Examines complex problems to assist customers with appropriate solutions.
Answers inquiries by researching, locating, and providing information.
Courteous and able to demonstrate sensitivity to customer needs.
Responds to customers with empathy and an understanding of urgency.
Position Type: Full-Time Permanent
Years of Experience Required:
Contact Name: SYKES - US Center
Company: SYKES - US Center
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