|Location: Altoona, Pennsylvania
||Date Posted: 1/7/2020
|Job Code: 2020-9143
Location: Central PA / Northern MD - Mid Atlantic Region
Serve as general manager of a single Franchisee Performance Team (FPT) with ultimate responsibility for FPT and franchisee sales, profit and turnover. Work hands-on with franchisees to create sales goals and strategies and coach them on financial aspects of the business. Partner with recruiters to identify and select franchisees with the right skills and abilities to be successful. Monitor franchisee compliance. Serve as FPT leader by providing direct supervision and coaching to FPT members and maintaining ultimate decision-making responsibility for the FPT.
Manage overall sales and profit for FPT
Ensure franchisees are receiving maximized support from Snap-on
- Supervise other FPT team members, including but not limited to the following activities:
Coordinate activities and responsibilities among FTP members
Coach FPT members
Lead FPT performance management process
Manage development / training needs of FPT members
- Manage recruiting for FPT
Manage FPT transition to new franchisee model
Franchisee Business Planning
Work hands-on with franchisees in setting sales goals and strategies, ensuring the right mix of product groups for a balanced business (cash flow, margins, revolving accounts, extended credit)
Complete quarterly Total Business Review with franchisees to discuss business requirements and assist the franchisee with profitability and ROI
Identify, coach and assist underperforming franchisees by developing business recovery plans
- Manage franchisee turnover and increase franchisee profitability for FPT
Franchisee Development and Compliance
Select new franchisees based on clearly defined success criteria
Communicate franchise compliance guidelines to franchisees; monitor and reinforce franchisee compliance; escalate compliance issues to Regional Manager, if necessary
Partner with Sales Developer to conduct franchisee sales meetings
Partner with asset management group to reduce losses and franchisee turnover
Conduct thirteen-week review and maintain contact with franchisee to ensure compliance with plan
Manage receivables and extended credit control
Education and Experience:
Bachelor’s degree or equivalent experience required; MBA preferred
Equivalent internal experience would be running a top field group (defined by sales, EC losses and TDLs) for 3+ years
- Business development or sales experience (minimum of one year)
Knowledge, Skills, Abilities:
Business and financial acumen
Able to balance empathy for franchisees, customers and subordinates with business objectives
Applied knowledge of the psychology of selling
Subject matter expert-level knowledge of franchise contracts
Ability to creatively and proactively solve franchisee problems and communicate these solutions
Adept at Microsoft Office
Covered Drivers have the professional obligation to operate vehicles in accordance with federal, state, and local laws and codes. Furthermore, every associate has the moral responsibility to exercise safe conduct, good judgment, and common courtesy toward the general public, motorists, and pedestrians.
All drivers must be 18 years of age or older, and 21 years of age or older if driving a DOT-regulated truck.
The driver must possess a valid state driver’s license, and must have had it for 36 consecutive months prior to employment.
The driver must adhere to all interstate and intrastate driver's license requirements for the type of vehicle they are driving.
The driver must pass initial alcohol and drug tests in accordance with policies prior to hire.
A candidate considered for employment must produce a Motor Vehicle Record (MVR) with no major violations and no more than two minor violations within the last three years prior to hire.
The driver must be able to read, write and speak the English language.
Position Type: Full-Time Permanent
Years of Experience Required:
|Contact Name: Snap On
|Company: Snap On