Job Title: Housing Case Manager
Days Off: TBD (Generally Friday & Saturday or Saturday & Sunday)
Pay Range: $39,016 - $43,077 annually
Shift Differential: N/A
Location: Multiple Locations
Shift: Office Day
Insurance Benefits: Medical, Dental, Life, Long-term Disability
Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan
The Housing Case Manager works with the Project Manager, housing specialists, case managers and other outside provider agencies to provide and coordinate clinical services for residents at one of our 13 permanent supportive housing locations. This position offers case management and mental health services to residents as well as coordinating care with other providers as appropriate. DESC Permanent Supportive Housing provides apartment homes for formerly homeless men and women living with severe disabilities. We are firmly committed to the belief that the solution to homelessness is simple: housing. We offer housing to people before anything else, without insisting on abstinence or treatment compliance. This means we are able to end homelessness for the most vulnerable men and women in our community, not just those most able to navigate the system. Our approach has been recognized as a model for other communities and garnered significant academic study and praise.
DESC Employee PERKS:
- Over 6 weeks off in the first year of employment
- Opportunities for growth
- Team building and camaraderie
- Training and learning that occurs at your own pace
- Great medical and dental benefits
- Week long orientation and training
- Retirement Plan
- Flexible Spending Account
MAJOR DUTIES AND RESPONSIBILITIES:
- Facilitate engagement of residents through creative, resourceful strategies that build trust and confidence; publicize service availability.
- Develop a Residential Service Plan (RSP) or Goal and Service Plan (GASP) in collaboration with residents, case managers, and other staff, outlining goals and strategies to ensure housing success.
- Identify and coordinate those case management elements that will be provided by case managers from outside provider organizations.
- Maintain regular contact with residents and case managers from outside provider organizations to monitor progress toward goals identified in the RSP/GASP, and to ensure adequate provision of identified services.
- Intervene in crises and assist with building rule enforcement and lease compliance as necessary.
- Provide education and support for residents to ensure success as leaseholders.
- Assist residents in the formation of interest groups or therapeutic support groups; facilitate when appropriate.
- Organize outings and activities to improve resident skills in activities of daily living and to increase the level of meaningful activity in their lives.
- Work with residents and other staff to identify needs for additional services, groups and activities. Work with staff, outside service providers and community resources to initiate and facilitate these services and activities.
- Provide individual counseling and information and referral services to residents as needed.
- Facilitate community meetings.
- Participate in staff meetings and trainings.
- Other duties as assigned.
- Current Agency Affiliated Counselor (AAC) license in Washington State, or equivalent, or ability to obtain an AAC license soon after hire.
- Clinical experience working with homeless adults disabled by chronic alcoholism, mental illness and drug use.
- Knowledge of local homeless, mental health, and chemical dependency service systems.
- Ability to communicate and work effectively with individuals from diverse backgrounds.
- Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behavior.
- Commitment to the philosophy of cooperation and continuity across agency programs and of consideration and respect for clients.
EDUCATION / EXPERIENCE REQUIREMENTS:
- Relevant Bachelor's degree in social work, psychology, or related behavioral science, or
- Bachelor's degree in any field and 1 year of paid work experience in social services, or
- Relevant associates degree and 1 year of relevant paid work experience, or
- Any Associates degree and 1 year of highly relevant paid work experience, or
- A combination of 1 year of highly relevant paid work experience and formal training in clinical and case management skills to demonstrate an ability to successfully perform the job.
- Two years' experience working with homeless adults disabled by chronic alcoholism, mental illness and/or drug use.
- Valid Washington State driver's license and insurable driving record.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required sit for long periods of time, communicate with other persons by talking and hearing, required to lift and carry items weighing up to 25 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
EQUAL OPPORTUNITY EMPLOYER
DESC is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, sexual orientation, age, national origin, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Women and minorities are encouraged to apply.