IT Support Technician job Woodbridge New Jersey
IT Support Technician job Woodbridge New Jersey
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IT Support Technician Job

Employer Name: SpiderID: 9093506
Location: Woodbridge, New Jersey Date Posted: 11/4/2019
Wage: $40000.00 - $45000.00 per year Category: Information Technology
Job Code: 359725

Job Description:

Our client, a Business Services company and a great place to work as voted by their employees has an exciting opportunity for an IT Support Technician
The IT Support Technician works in a relaxed corporate environment and is responsible for the planning, installation, and troubleshooting of computer hardware and software for a small to mid-sized company. The job description of an IT Support Technician involves strong leadership skills and a Team Player mentality, an excellent sense of organization and strategic planning, and a keen attention to detail.
Position Description
An IT Support Technician is a dynamic individual who plays a key role in providing front line support and functions as a point of technical services contact for IT.
Essential Duties and Responsibilities of an IT Support Technician

  • Responsible for the planning, installation and troubleshooting of computer hardware and software.

  • Accountable for technical service request resolution, providing Level I and Level II support for end users equipment and software, file servers, networking, peripherals, and VOIP phones for both local and remote sites.

  • Responsible for remote and desktop support, new user setup, mobile device support and troubleshooting, monitoring, resolving and reporting/escalating of off hours issues.

  • Participates as a technical resource needed in both large and small projects.

Required Knowledge, Skills and Abilities

  • Excellent organizational, time management, communication and leadership skills.

  • Ability to complete projects within deadlines.

  • Must be a strategic planner who can multi-task.

  • Strong attention to details, accuracy, and quality of work product, with few to no errors.

  • Ability to act as a team player and be flexible to respond to changing needs.

  • Ability to work with the utmost integrity, keeping proprietary information safeguarded.

  • Ability to work independently within scope of job responsibilities.

Background and Experience

  • 2 years minimum experience in a desktop/helpdesk support role.

  • Associates degree preferred.

  • Working knowledge of the following:

    • Windows 7 and above

    • Windows Server 2000 and above

    • Office2010

    • Office365/365 Admin Center

    • Exchange Enterprise

    • Active Directory

    • Managed Switches

    • VOIP Systems

    • iPhone/Android Mobile Phones

    • Wifi Routers (preferably Apple Airport)

Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:

Contact Information:
Contact Name: Staffing Now Company Type:
Company: Staffing Now

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