Dining Room Leader job Herndon Virginia
Dining Room Leader job Herndon Virginia
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Dining Room Leader Job

Employer Name: Mission BBQ SpiderID: 9075025
Location: Herndon, Virginia Date Posted: 10/29/2019
Wage: Category: Restaurant/Bar/Club/Food/Beverages
Job Code:
Number Of Openings: 10

Job Description:
We are looking for friendly folks like you to join our team! MISSION BBQ is unlike any other restaurant concept in the country. We serve the most authentic, mouth-watering all-American food anywhere – with a side order of patriotism! Our team is on a mission to make a difference across the country and in our communities. And right now, we’re looking for Great People to join us as we grow again.

Dining Room Leader – The role of the Dining Room Leader (DRL) is to fulfill Our Commitments to provide Great Service. As a member of the Leadership Team, the DRL is Customer First – Customer Focused. They are the Host/Hostess of the Dining Room. DRLs will Coach and Teach Our Teammates to consistently provide Great Service. The DRL is empowered to do whatever it takes, including taking care of any Customer concerns that may come up, to ensure we obtain Our Goal.

What we do:
A great Place to Work – You will be part of an elite team, yet some might say we’re a family
Home for the Holidays – Closed on New Year’s Day, Easter, Memorial Day, July 4th, Labor Day, Thanksgiving, and Christmas Day
No Late Nights – We offer flexible hours and shifts. 11:00am – 9:00pm Mon-Thu, 11:00am – 10:00pm Fri-Sat, 11:30am – 8:00pm Sun
Free Meals – You’ll be serving authentic homemade, hand-crafted BBQ and chances are it’ll make you hungry. So, dig in – your meals are on us
We Encourage Giving Back – Thanking Our Uniformed American Heroes. Helping out in the Communities we serve. It’s the right thing to do and we support your extra efforts
Opportunity for Advancement – Grow as we grow! MISSION BBQ looks forward to seeing our Teammates succeed and do our best to help with training, a supportive, nurturing environment and commit to promoting from within
Job Description

Performs the following tasks to promote Teamwork:
Arrives to work on time, in the proper work attire, and ready to work
Is neat and well-groomed for every shift and in proper work attire
Demonstrates a helpful, positive attitude at all times to customers and employees
Understands and adheres to all safety, sanitation, and administrative procedures
Provides complete and timely communication to other employees throughout the shift
Completes all assigned tasks and duties requested by managers

Prepares for a shift by performing the following tasks:
Inspects dining and lobby areas (e.g., chairs, high chairs, walls, doors, window glass) for dirt and unsafe conditions, cleaning as needed
Executes throughout the shift by performing the following tasks:

Greets every customer, being friendly and welcoming
Answers questions regarding food, beverages, restaurant, and service using knowledge of the restaurant
Visits tables (asks questions, learns names, anticipates customer’s needs)
Is a Brand Ambassador (explains MISSION BBQ Brand)
Accurately handles cash and credit payments, makes change, and gives receipts
Answers the phone to provide callers with directions to the restaurant, hours of operation, etc.
Handles customer’s complaints by following company guidelines to ensure the problem is resolved
Assists other employees with stocking stations, bussing, sweeping under the tables, running food, wiping, and cleaning tables to ensure the cleanliness of the restaurant, and prepare for new customers
Genuinely thanks customers upon their departure and invites them to return
Executes at the end of the shift by performing the following tasks:

Completes assigned routine and non-routine work
Completes all closing duties including stocking, cleaning, etc.

Job Criteria:
Start Date: 11/21/2019
Position Type: Part-Time Permanent
Years of Experience Required: Entry-Level
Education Required: None
Overnight Travel: None
Vacation Time:

Job Benefits:
Casual Dress, Regular Employee Outings, Other Benefits

Contact Information:
Contact Name: Adam Faggio Company Type: Employer
Company: Mission BBQ Phone: 7039362078
Street: 2403 B Centreville Rd Fax:
City: Herndon
State: Virginia
Zip: 20171
Web Site: mission-bbq.com

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