Sr. Systems Administrator job Medley Florida
Sr. Systems Administrator job Medley Florida
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Sr. Systems Administrator Job

Employer Name: SpiderID: 8879416
Location: Medley, Florida Date Posted: 8/20/2019
Wage: Negotiable Category: Information Technology
Job Code: R100034310

Job Description:

UHealth IT has an amazing opportunity for a Sr. Systems Administrator who will be responsible for carrying out tasks in accordance with all strategic initiatives and objectives to fulfill the mission and vision of the University of Miami and the Department of Information Technology. The incumbent is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure with the Health System Call Center. This individual is responsible for leading the implementation and maintenance of call center and telephony software including ACD coding, mapping, and IVR integration. This individual participates in technical research and development to enable continuing innovation within the infrastructure. This individual ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values, enabling staff, volunteers, and partners.

Required Education:
Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field.

Required Experience:

Minimum 6 years of relevant experience required. Relevant work experience in Call Center/Telephony programming and application administration or development preferred.
Experience with telecom, omnichannel applications, and call center software/systems required with a strong preference for NICE InContact ACD/IVR coding experience.

Proven experience as a System Administrator, Network Administrator, or similar.
Experience with ACD and IVR integration, management, and administration.
System development knowledge to include: API's, HTML, Webservice.
Experience with a Cloud based PaaS or CCaaS.
Experience with Outbound Dialer (omnichannel) applications.
Familiarity with various operating systems, languages, and platforms.
Any appropriate combination of relevant education, experience and/or certifications may be considered.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University of Miami School of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.

Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:

Contact Information:
Contact Name: University of Miami Health System Company Type:
Company: University of Miami Health System

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