Organizational Change Manager job Reston Virginia
Organizational Change Manager job Reston Virginia
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Organizational Change Manager Job

Employer Name: SpiderID: 8877799
Location: Reston, Virginia Date Posted: 8/19/2019
Wage: Negotiable Category: Information Technology
Job Code: 2019-43274

Job Description:

Essential Duties and Responsibilities:

  • Drive adoption of processes based on ITIL best practices

  • Serve as Subject Matter Expert for Change Management and related processes

  • Facilitate CAB meetings and document results

  • Coordinate interfaces between Change Management and other processes including Service Asset and Configuration Management and Incident Management

  • Communicate CAB results and Change Management metrics to stakeholders

  • Conduct Post Implementation Reviews to audit Change Request quality

  • Partner with all IT Groups, and others business groups in the stabilization of MAXIMUS IT services including production and disaster recovery environments


  • Bachelor's degree from an accredited college or university required; preferred field of study in Computer Science, Engineering, Business, or IT related

  • 12+ years' experience in progressively responsible positions, with at least 5 years of experience in project management

  • Solid understanding of IT Service Management, specifically: Service Operation, Service Transition, Problem Management, Incident Management, Change Management

  • Solid interpersonal skills with the ability to interact professionally with all levels within the organization

  • Demonstrates ability to articulate complex issues, plans and concepts to diverse populations, including executive management

  • Excellent organizational, written and verbal communication skills

  • Strong active listening skills

  • Must be able to lead and influence teams and discussions

  • Previous experience in complex IT environments

  • Strong mediation and consulting skills

  • Ability to lead, assess, and review enterprise IT requirements and solutions that align to business needs

  • Capable of providing excellent customer service to both Business and IT stakeholders

  • Minimum seven (7) years of experience in Information Technology desired

  • Minimum seven (7) years of IT Service Management experience in Change or Configuration Management desired

  • ITIL Service Transition certification preferred

    Physical Requirements:

  • Ability to sit for up to 80% of time

  • Ability to lift or carry objects up to 10lbs

  • Frequent use of computer, telephone, and office equipment (copier, fax, scanner)

A committed and diverse workforce is our most important resource.

MAXIMUS is and Affirmative Action/Equal Opportunity Employer.

MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.

Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:

Contact Information:
Contact Name: Maximus, Inc. Company Type:
Company: Maximus, Inc.

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