IT Support Technician job Oakland Park Florida
IT Support Technician job Oakland Park Florida
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IT Support Technician Job

Employer Name: SpiderID: 8875509
Location: Oakland Park, Florida Date Posted: 8/15/2019
Wage: $15 - $25 per hour Category: Information Technology
Job Code: 357663

Job Description:

The IT Support Technician hands-on position, to support hardware, software, business applications, and computer tools to increase efficiency via technological solutions. Responsible for giving day-to-day technical support over the phone, remote and on location using excellent communication, customer service, problem-solving, and interpersonal skills.
Position Responsibilities:

  • Respond to phone calls/emails regarding applications, hardware, software, smartphones and networking issues, diagnose and troubleshoot

  • Deploy, maintain, and/or monitor onsite and offsite LANs, servers, user desktops, and software.

  • Provide desktop/laptop support to end users; hardware repair/replacement and software support and solutions.

  • End-user training and software implementation and solutions

  • Perform other related duties as assigned. Standard Hardware/Software and Services

  • Troubleshooting and User Guidance

  • Hardware/Software Installation, Updates, and Upgrades

  • Hardware/Software Inventory

  • Telephone Systems and Cell Phones

  • Computer Disposal

  • Printers and other networked equipment

Position Requirements:

  • Strong interpersonal skills with a focus on rapport-building, listening and questioning

  • Reliable transportation to travel to offsite locations in South Florida tri-county locations (Miami-Dade, Broward, and West Palm).

  • Extensive application support experience with MS Office suite and other productivity tools

  • Basic experience as a MCP, A+, or Network+

  • Ability to present ideas in user-friendly language

  • Highly self-motivated and directed

  • Keen attention to detail

  • Ability to effectively prioritize and execute tasks in a high-pressure, ever-changing environment

  • Exceptional customer service orientation.

  • Experience working in a team-oriented, collaborative environment

  • Must be reliable and dependable - proven attendance/punctuality; consistent performance; effective follow-up and follow-through

  • Must have an ability to work with and meet deadlines

  • Must have good Windows desktop skills in Windows 10

  • Basic experience with switches, firewalls, and routers

  • Experience in network troubleshooting

  • Basic experience in workstation security

Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:

Contact Information:
Contact Name: SNI Technology Company Type:
Company: SNI Technology

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