Voice and Data Technician Level II job Richmond California
Voice and Data Technician Level II job Richmond California
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Voice and Data Technician Level II Job

Employer Name: SpiderID: 8847752
Location: Richmond, California Date Posted: 8/1/2019
Wage: Negotiable Category: Information Technology
Job Code: JN -082019-112918

Job Description:

Our client is looking for Level II Voice and Data Technician who will perform a variety of skilled technical work in configuration, maintenance, repair and troubleshooting of telecommunications physical, data link and network layer systems and associated equipment. Duties are performed in a highly customer orientated organization where the exercise of excellent customer service and teamwork is paramount.

Essential Functions:

As a Level I Voice and Data Technician but with more experience and additional specific training or with additional customer site-specific knowledge.

Configure (as related to MACD), maintain, repair, and troubleshoot data network and telephony systems and associated technologies in compliance with established processes and standards.

The top skills this person should possess are:

Ability to maintain, configure, and troubleshoot access and distribution switches. Must have knowledge of MAC and IP addressing (broadcast, unicast, multicast), switch operating systems, and basic understanding of spanning tree functions.

Ability to maintain, configure and troubleshoot VoIP end points and voicemail accounts.

Ability to manage hardware requirements including staging, testing, installation, configuration, maintenance, and decommissioning of components applicable to area of responsibility.

Understanding of infrastructure cabling, i.e. fiber, copper, and coax. Fully understands the hardware means of sending and receiving data on a carrier, including defining cables, cards and physical aspects.

Basic knowledge of TCP/IP protocol suite.

Networking knowledge of layers 1, 2 & 3 of the OSI Model

Infrastructure - Copper and Fiber

Knowledge of Cisco telephony systems

Ability to detect, record, investigate and diagnose events which cause disruption or reduction in quality or service level. This includes incident monitoring, tracking, communication, resolution, and recovery.

Skilled practitioner of the methods, tools, equipment and materials used in telecommunications equipment testing, repair and maintenance

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists

Job Criteria:
Start Date: ASAP
Position Type: Contractor
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:

Contact Information:
Contact Name: Catapult Solutions Group Company Type:
Company: Catapult Solutions Group

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