Administrative Team Member job Manchester New Hampshire
Administrative Team Member job Manchester New Hampshire
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Administrative Team Member Job

Employer Name: Credit Adjustments, Inc SpiderID: 8814039
Location: Manchester, New Hampshire Date Posted: 7/17/2019
Wage: 33883.2 Category: Collections
Job Code:
Number Of Openings: 5

Job Description:
POSITION SCOPE: The Administrative Team Member will serve as a liaison for the collections staff to gather consumer data. The administrative team member will handle the processing of paperwork to assist the documentation completion and facilitation of the process. The administrative team works within federal, state and client collection guidelines and laws to assist the documentation process.

Position reports to: Administrative Team Supervisor

This position starts on August 12th, 2019.

Company Hours are 8:00am - 9:00pm, Monday - Thursday and 8:00am - 5:00pm on Friday.
New hires will be required to work 2 late shifts (12:00pm - 9:00pm) a week (Mon-Thu).



Handles communication and correspondence to ensure complete and accurate information in transmitted when updating account. The process often requires reviewing the account information in database, and/or asking probing questions of the consumer in order to better understand the process. 

Reviews all incoming correspondence for accuracy and completeness to ensure all necessary information has been provided by the consumer. 

Meet or exceed monthly individual and departmental budgets 

Must be reliable and dependable and available to work the assigned schedule 

Follow all company policies and procedures 

Meet all required deadlines 

Maintain high standards of professionalism 

Communicate effectively with all areas of the company 

Complete all duties and tasks as assigned 


A high school diploma and two to six months relevant experience is preferred 

Previous experience in customer service, sales, collections, or a related role is preferred 

Ability to communicate clearly and succinctly, utilizing proper grammar and telephone etiquette is preferred
Prior PC and keyboard knowledge is preferred 

Ability to compute basic math calculations using addition, subtraction, multiplication, division, and percentages is preferred 

Ability to work independently and multi-task 

Utilize effective decision making skills 

Ability to gather information and document data in the operating system 

Excellent written and verbal communication skills 

Ability to remain calm in emotionally tense situations 

Demonstrate a positive attitude and professional demeanor in the work place 

Available to work flexible hours  


No active EWNs

Must have 6 months of tenure with the company


Medical Insurance
• 80/20 Plan
• $1000 Deductible

Dental Insurance

Vision Insurance

Life Insurance and AD&D (Employer-paid)
• $15,000

Supplemental Life Insurance
• Employee, spouse and child coverage available

Short-Term Disability (Employer-paid)
• 60% of weekly income up to $350/wk.

Employee Assistance Program

Will Preparation Services (Employer-paid)

Pet Insurance
• 90/10 Plan
• $250 Deductible

The following benefits start after 90 days of employment:
Paid Holidays
• 10 Holidays

Paid Vacation
• Accrues 8 hours per month

401(k) Plan
• Company match of 100% up to 3% of income
• 5-year graduated vesting schedule

Tuition Reimbursement
• Up to $5,250

Credit Adjustments, Inc. is an equal opportunity employer and does not discriminate on the basis of any legally protected status or characteristic. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.

Job Criteria:
Start Date: 8/12/2019
Position Type: Full-Time Permanent
Years of Experience Required: 0
Education Required: None
Overnight Travel: None
Vacation Time: 2 weeks / year

Job Benefits:
Health/Dental Benefits, Retirement Benefits, Paid Holidays, Vacations, and Sick Leave, Life and/or Disability Insurance, Tuition Reimbursement, Casual Dress, Other Benefits

Company Profile:
At Credit Adjustments, Inc. (CAI), we’re a world-class leader in receivables management and we offer a fulfilling career in this industry. We have a history that spans four decades, however, what sets us apart from our competitors is our kindness in a field usually lacking compassion. As a faith-based company, we’re also a second-chance employer. So come join a team where you’ll always feel valued.

Contact Information:
Contact Name: Ross Berry Company Type:
Company: Credit Adjustments, Inc
City: Manchester
State: New Hampshire
Zip: 03103
Web Site:

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