Administrative Team Member Job
|Employer Name: Credit Adjustments, Inc
|Location: Manchester, New Hampshire
||Date Posted: 7/17/2019
|Number Of Openings: 5
POSITION SCOPE: The Administrative Team Member will serve as a liaison for the collections staff to gather consumer data. The administrative team member will handle the processing of paperwork to assist the documentation completion and facilitation of the process. The administrative team works within federal, state and client collection guidelines and laws to assist the documentation process.
Position reports to: Administrative Team Supervisor
This position starts on August 12th, 2019.
Company Hours are 8:00am - 9:00pm, Monday - Thursday and 8:00am - 5:00pm on Friday.
New hires will be required to work 2 late shifts (12:00pm - 9:00pm) a week (Mon-Thu).
ESSENTIAL DUTIES & RESPONSIBILITIES:
Handles communication and correspondence to ensure complete and accurate information in transmitted when updating account. The process often requires reviewing the account information in database, and/or asking probing questions of the consumer in order to better understand the process.
Reviews all incoming correspondence for accuracy and completeness to ensure all necessary information has been provided by the consumer.
Meet or exceed monthly individual and departmental budgets
Must be reliable and dependable and available to work the assigned schedule
Follow all company policies and procedures
Meet all required deadlines
Maintain high standards of professionalism
Communicate effectively with all areas of the company
Complete all duties and tasks as assigned
A high school diploma and two to six months relevant experience is preferred
Previous experience in customer service, sales, collections, or a related role is preferred
Ability to communicate clearly and succinctly, utilizing proper grammar and telephone etiquette is preferred
Prior PC and keyboard knowledge is preferred
Ability to compute basic math calculations using addition, subtraction, multiplication, division, and percentages is preferred
Ability to work independently and multi-task
Utilize effective decision making skills
Ability to gather information and document data in the operating system
Excellent written and verbal communication skills
Ability to remain calm in emotionally tense situations
Demonstrate a positive attitude and professional demeanor in the work place
Available to work flexible hours
INTERNAL APPLICANTS REQUIRED QUALIFICATIONS:
No active EWNs
Must have 6 months of tenure with the company
• 80/20 Plan
• $1000 Deductible
Life Insurance and AD&D (Employer-paid)
Supplemental Life Insurance
• Employee, spouse and child coverage available
Short-Term Disability (Employer-paid)
• 60% of weekly income up to $350/wk.
Employee Assistance Program
Will Preparation Services (Employer-paid)
• 90/10 Plan
• $250 Deductible
The following benefits start after 90 days of employment:
• 10 Holidays
• Accrues 8 hours per month
• Company match of 100% up to 3% of income
• 5-year graduated vesting schedule
• Up to $5,250
Credit Adjustments, Inc. is an equal opportunity employer and does not discriminate on the basis of any legally protected status or characteristic. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.
Start Date: 8/12/2019
Position Type: Full-Time Permanent
Years of Experience Required: 0
Education Required: None
Overnight Travel: None
Vacation Time: 2 weeks / year
Health/Dental Benefits, Retirement Benefits, Paid Holidays, Vacations, and Sick Leave, Life and/or Disability Insurance, Tuition Reimbursement, Casual Dress, Other Benefits
At Credit Adjustments, Inc. (CAI), we’re a world-class leader in receivables management and we offer a fulfilling career in this industry. We have a history that spans four decades, however, what sets us apart from our competitors is our kindness in a field usually lacking compassion. As a faith-based company, we’re also a second-chance employer. So come join a team where you’ll always feel valued.
Web Site: http://www.caihired.com
|Contact Name: Ross Berry
|Company: Credit Adjustments, Inc
|State: New Hampshire