Assistant Lead Custodian (Full-Time) job Brookfield Illinois
Assistant Lead Custodian (Full-Time) job Brookfield Illinois
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Assistant Lead Custodian (Full-Time) Job

Employer Name: Chicago Zoological Society / Brookfield Zoo SpiderID: 8750730
Location: Brookfield, Illinois Date Posted: 6/19/2019
Wage: $20.43/hour Category: Maintenance/Janitorial Services
Job Code: 1879BR

Job Description:
The Assistant Lead Custodian contributes to the success of the Chicago Zoological Society by providing secondary supervision and coordination of daily custodial assignments and staff and performs routine and standard custodial duties and functions to maintain the park to department and society standards and to provide an exceptional guest experience.

The Assistant Lead Custodian position with the Chicago Zoological Society is a full-time union role with an hourly rate of $20.43. Additionally, a comprehensive benefits package that includes health and welfare benefits and a 401(k) retirement savings plan will be offered.

The Assistant Lead Custodian is expected to perform a variety of duties which may include, but are not limited to the following. Specific assignments will vary depending upon operating needs, the nature of the work performed, and/or specific areas(s) assigned. The successful candidate will:
• Supervises and performs major Custodial Department functions and general park duties as necessary to meet operating needs and requirements. Duties include, but are not limited to: building vestibule clean-up, floor cleaning, stripping and sealing; wall and ceiling cleaning, public restroom cleaning, sanitation, and restocking; graffiti check and removal; minor restroom repairs and maintenance; stock room maintenance; carpet cleaning and spot removal; maintenance of equipment and tools; and other custodial duties as assigned.
• Supervises and employs the safe and correct selection, use and disposal of Custodial chemicals and media, various hand tools such as brooms, mops, buckets, dusters, etc., or other tools as assigned, and the safe and correct use of small power equipment such as vacuum cleaners, scrubbers, pressure washers, electric cart, or other required power equipment and pick-up trucks, electric carts and other equipment as assigned.
• Work with and provide input to the Manager, Custodial Services in the evaluation of performance of Senior Custodians and other assigned staff. Documents commendations for exceptional performance and/or failure to meet performance standards or other problems in a timely fashion. Assistant Leads, recognizes and motivates Senior Custodians and other assigned Custodial staff. Models Society values and sets a professional example for staff. Train new hires in assigned duties as required.
• Performs daily inspection of assigned areas, including responsibility for public safety. Advises Manager, Custodial Services of necessary repairs, unfinished tasks, or other noted problems or items needing attention as necessary to adequately maintain assigned area(s). Maintains complete and accurate work records, including overtime worked and refused, and other data as required. Responsible for monitoring adherence to safety practices and standard safety procedures, including the use of safety equipment. Reports deviations to Manager, Custodial Services.
• Informs and assists guests as required. Maintains an awareness of park schedules and activities to provide information to guests as necessary. Demonstrates ability to interact effectively with guests, including formal and informal tours and information sessions as required.
• Work with Manager, Custodial Services in developing standard operating procedures and performance standards for programmatic areas, including assisting with their implementation, scheduling daily and special projects, and providing input and suggestions with respect to work scheduling and prioritization. Assists and participates constructively in all departmental activities, including irregular and emergency assignments.
• Organizes required work, materials, and equipment for assigned projects as required.
• Fosters and maintains a cooperative team environment within assigned work group and among department co-workers. Demonstrates ability to interact and work cooperatively with other departments. Demonstrates working knowledge of Animal Programs, its needs, and requirements for assigned function(s). Demonstrates understanding of the goals of Guest Services group. Provides excellent internal and external customer service to other departments and staff in order to fulfill departmental and Society goals and objectives.
• Assists and/or temporarily relieves other Lead and Assistant Lead Custodians in functional and/or daily park preparation activities.
• Interacts and facilitates communication with internal and external clients, including but not limited to staff, vendors and contractors. Documents the work and performance of vendors and contractors as appropriate.
• Provides support and service for special projects and zoo events as assigned.
• Supervises and performs appropriate tasks in accordance with the established Incident Response plan. Leads and directs others to respond appropriately. Responds immediately to animal emergencies and assists with husbandry needs under the direction of Animal Program staff.
• Assures work, equipment, work areas, and self represent the Society in a safe, clean, professional and orderly manner at all times.
• Supervises the shared responsibility with other department Leads and Assistant Leads in maintaining equipment in proper operating condition as primary operators and assigners. Trains employees in the proper use of assigned equipment.
• Other related duties as assigned.

Job Requirements:
The requirements include:
• High School diploma or equivalent combination of training and/or experience required.
• Four years relevant custodial experience including a track record of increasing levels of responsibility and independence required.
• Proficiency in the operation and maintenance of all types of custodial equipment, including but not limited to; hand tools, power equipment such as strippers, scrubbers, pressure washers, vacuum cleaners, etc.
• Ability to lead, motivate and direct teams.
• Good organizational skills required.
• Ability to work with minimal supervision.
• Good communication skills required, including the ability to read, write, and perform basic math calculations.
• A valid driver’s license is required.

The preferred qualifications:
• Supervisory experience highly desired; experience directing or overseeing work programs highly desired.
• Multilingual ability, Spanish fluency a plus.

Additional Information: Assistant Lead Custodian positions require flexible, dependable, and results-oriented individuals. Incumbents are expected to gain a working knowledge of the Society and zoo operations to effectively enable them to interact with the public and staff in other departments, including an understanding of the Incident Response plan, and support the CZS PRIDE values. Leads and directs others to respond appropriately. Must be able to work under pressure, effectively handle emergent issues, and deal effectively with staff in a tactful and professional manner. Incumbents are expected to gain a clear understanding of the Society’s mission, vision, and values and to incorporate this into daily work performance.

The Chicago Zoological Society is an Equal Opportunity Employer.

If interested in being considered for this opportunity, please visit the CZS Career Center to obtain more details about the position and to apply by submitting your profile. Please visit our website at Please look for requisition 1879BR.

Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required: 4
Education Required:
Overnight Travel:
Vacation Time:

Job Benefits:
Health/Dental Benefits, Retirement Benefits, Paid Holidays, Vacations, and Sick Leave, Life and/or Disability Insurance, Other Benefits

Contact Information:
Contact Name: Wendy Larsen Company Type: Employer
Company: Chicago Zoological Society / Brookfield Zoo
City: Brookfield
State: Illinois
Zip: 60513
Web Site:

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