Ogilvy Health, is committed to pervasive creativity and measurable effectiveness in healthcare communications, across every marketing platform. The agency's main offices are in New Jersey and New York, with additional hubs in markets critical to clients' global aspirations. The organization houses and maintains individual Ogilvy CommonHealth and Ogilvy Healthworld brand identities within the marketplace
The Senior Project Manager (SPM) is responsible for managing and delivering complex programs and (print and digital) projects for multiple pharmaceutical client accounts. All projects under the oversight of the SPM must be delivered on time, on specification and on budget, and supply completed documentation. The SPM will ensure that all client projects are delivered within the delivery process from kickoff through post-deployment, working with their Project Management staff, the client and Account Management to clarify program design and details. The SPM also participates in new business activities, yearly account planning and establishment of PM process definition and coordination. Strong communication, documentation and technical skills/knowledge are required for this position. The ideal candidate will have both digital and traditional Marketing agency experience.
Project Management executes the strategy that supports service delivery excellence, client profitability and client satisfaction, and makes use of best practices across clients.
Leads multifunctional team, including Account, Strategy, Medical, IA, Creative, Tech, QA, in defining the overall scope of a project
Develops, owns and manages detailed project and program timelines
Correctly ascertains project risks and future impact of project decisions to ensure project and deliverables stay on track, escalating and documenting as appropriate
Is key contributor in weekly resource planning sessions, evaluates staffing needs across clients and brands; works with other department leads to prioritize work, fill resource gaps and anticipate future resource needs
Manages team operations, including goal setting, functional management reviews, and ensures that all goals and objectives are well understood by all members of the team
Gathers technical and other specifications from client and/or Account Management and/or discipline lead
Manages the issue logging and management process over the life of an engagement
Onboard new project managers and assist with managing client assignments.
Serves a client-facing role supporting the business objectives and delivery
Maintains a solid understanding of performance metrics, creative development and cross-channel technology implementation
Ensures all QA has been performed and approves completeness of project deliverables
Manages internal and client expectations as they relate to project scope
Shows firm understanding of MLR submissions and is comfortable with incorporating quality control processes into each submission - i.e., testing, proofreading, annotating
Is proficient in organizing project workflow and creative deliverables between agency, internal client technology team and vendor management
Evangelizes for best practice PM process / methodologies to ensure efficiency in workflow practices across all capabilities and partners with all agency capabilities to build understanding of PM process
Leads collaboration and development of annual scope and individual project estimates through approval (fee and OOP)
Takes ownership and delivery management of annual scope once approved (fee and OOP)
Tracks ongoing costs and changes in scope throughout project lifecycle and reconciles estimates to actuals on all projects
Develops and ensures potential mitigation strategies are implemented to ensure seamless project delivery
Ensures that project resource allocation and utilization are accurate and in line with project estimated budgets
Escalates investments and defines financial business opportunities for the Account team and senior management for client engagements
BS / BA degree preferred
Minimum requirements include 5-8 years' multichannel Project Management experience in Pharma/Health Care space at an agency, including but not limited to email, Web development, print and direct mail. At least 4 years in interactive or development areas.
Experienced in managing minimum of 25 projects concurrently, and multibrand portfolios
Proficient in budget management of minimum $3 million in annual scope.
Comprehensive knowledge of, and experience with, the latest trends in both the traditional and interactive marketing industries including emerging digital platforms
Strong working knowledge of Microsoft Project and its use to create task-based, resource-allocated project plans
We are an equal opportunity employer