Store Service Representative job Tri Cities Washington
Store Service Representative job Tri Cities Washington
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Store Service Representative Job

Employer Name: SpiderID: 8668321
Location: Tri Cities, Washington Date Posted: 5/21/2019
Wage: Category: Sales/Demonstrators
Job Code:
Number Of Openings: 1

Job Description:
Store Service Representatives are responsible for maintaining the stock level, merchandising, cleanliness and overall appearance of company specified product lines in The Home Depot stores. This position also requires some travel, computer knowledge and relationships with key associates and leaders within the Home Depot stores and company staff. Timeliness of task completion, project initiatives, and store level execution are key to success.

Job Requirements:
This is a Full-time position. Days and hours of work may vary. Hours may need to be extended or adjusted at any time, with or without notice, to meet the needs of the organization.

Responsibilities include, but are not limited to, the following:
Ability to create an environment of open communication and connection between The Home Depot and the local company branch
Ability to execute corporate and localized team goals and initiatives
Ability to quickly identify the root cause of issues in the field and respond with a prompt solution
Ability to communicate store appearance and performance with use of specific tools (ie. mobile phone software)
Ability to drive category sales growth and profitability
Ability to build relationships with and take ownership of assigned stores within territory


Time management
Critical/analytical thinking
Problem solving
Relationship building
Independent decision-making

Evaluate merchandising compliance, and order items to maintain merchandising
Clean the aisles, including cull cart, signage, and product bins
Authenticate set integrity to plan-o-gram specifications
Verify correct product facings and positioning (adequately and correctly false backed)
Work closely with third party service providers (MET, Signature Retail Services, and CrossMark)
Replace merchandising to ensure a high level of visual appearance of programs and to support an easy shopping experience for customers
Monitor on hand levels against weeks-of-supply targets (Per WOS targets and visual standards)
Confirm quality of product and packaging as material is shipped to stores
Seek opportunities to improve inventory turns
Utilize use of JLQ card to guide ordering process
Identify and report new product opportunities
Develop relationships with SMs, ASMs, DHs, and associates
Partner with company's general line sales team to support growth initiatives
Comply to The Home Depot and company safety standards
Perform store safety audit during each store service
Document and communicate safety concerns during store service
Document and communicate injuries that take place during store service
Perform project related tasks as instructed
Complete all special projects by specified deadlines
Identify program improvement projects to work on at stores
Learn the complete functionality of mobile phone store service applications
Use required mobile application pre and post service visit forms on each store service
Complete project tracker in mobile application

Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required: 2
Education Required: High School
Overnight Travel: 50-75%
Vacation Time: 3 weeks / year

Job Benefits:
Health/Dental Benefits, Retirement Benefits, Paid Holidays, Vacations, and Sick Leave, Life and/or Disability Insurance, Transportation Subsidies, Other Benefits

Contact Information:
Contact Name: Ben Platter Company Type: Employer
City: Tri Cities
State: Washington

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