Desktop Administrator job West Palm Beach Florida
Desktop Administrator job West Palm Beach Florida
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Desktop Administrator Job

Employer Name: Fifteenth Judicial Circuit SpiderID: 8513414
Location: West Palm Beach, Florida Date Posted: 3/26/2019
Wage: 55,731.52 Category: Computer Software/Programming
Job Code:
Number Of Openings: 1

Job Description:

Interested parties should electronically submit an application package consisting of a:
•Cover Letter
•Palm Beach Count application

The application package must be submitted to: Chief of Personnel, Tammy Anton, at

This is advanced technical work involving the design, implementation, management and operational support of information network communication systems. An employee in a position in this class is responsible for planning, implementing and coordinating the installation, enhancement or operational support of simple and advanced complex information network systems and desktop work stations for Court Administration staff. This position reports to the Chief Technology Officer and the work is evaluated based on quality of results obtained, conferences, customer feedback and reports.

Job Requirements:
Minimum Qualifications

Bachelor's degree in business with concentration in MIS, Computer Science, Engineering, Statistics or closely related field; two (2) years of experience in the support of networks and network connected devices; or an satisfactory equivalent combination of training and experience.

PREFERRED: Two years of supervisory experience and two years experience in computer desktop support in Microsoft Windows (8 or greater) environment.

Also Desirable: Microsoft Certified Solutions Expert (MCSE)

Essential Duties
•Evaluates customer requests or project tasks; analyzes requirements and pertinent technical information, then develops and implements quality, cost effective solutions
•Installs, customizes and tests network communications and Desktop workstation systems
•Monitors current network and computer system configurations and performance; creates technical reports, recommendations and solutions to meet short and long-range goals
•Provides operational and technical support of advanced information network hardware and software
•Coordinates system changes with appropriate support staff to insure uninterrupted computer services to the judiciary and court administration staff
•Analyzes and participates in the development of security standardization and implementation of security controls for Local and Wide-Area Networks
•Participates in the development and enforcement of networking systems and desktop workstation standards and policies for connected computing environments
•Reviews problem reporting and customer request systems and updates status or resolution text with current information
•Provides problem determination, repairs or upgrades to Desktop workstations and peripherals at customer sites
•Thorough knowledge of data communication protocols, access methods and architectures
•Thorough knowledge of advanced protocol/trace analysis, statistical analysis and performance analysis
•Extensive knowledge of LAN/Server or minicomputer-based systems and Data Communication operations analysis and design
•Considerable knowledge of the various types of computer hardware and peripheral equipment
•Considerable knowledge of network data communications and computer system diagnostic aids and tools and the ability to isolate and resolve hardware and software problems
•Knowledge of operating systems such as UNIX, Novel Netware, MVS, VM, MS-DOS, Windows
•Knowledge of network security management, access and authentication, data integrity, business recovery, operating environments requirements and physical security
•Performs related work as required and defined in the Palm Beach County job description for Desktop Administrator
•Establishes working relationships with judges, court personnel, attorneys, law enforcement, social services, witnesses, and the general public

Job Criteria:
Start Date: April 1
Position Type: Full-Time Permanent
Years of Experience Required: 2
Education Required: Bachelors
Overnight Travel: None
Vacation Time: 2 weeks / year

Job Benefits:
Health/Dental Benefits, Retirement Benefits, Stock or Stock Options, Paid Holidays, Vacations, and Sick Leave, Life and/or Disability Insurance, Flex Time, Tuition Reimbursement, Company Cafeteria, Other Benefits

Company Profile:
The Administrative Office of the Court provides legal research for the judiciary, information and technology development and support, fiscal and court operations, human resource development, procurement management and facilities planning, and physical security of the courts. Non-judicial staff assist in chambers, in court, or provide a myriad of services through the numerous court-related programs developed to address the needs of the Circuit's citizens.

Contact Information:
Contact Name: William Hutchings Company Type: Employer
Company: Fifteenth Judicial Circuit Phone: 5613556856
Street: 205 North Dixie Highway Fax:
City: West Palm Beach
State: Florida
Zip: 33401
Web Site:

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