Records Procurement Specialist job Danvers Massachusetts
Records Procurement Specialist job Danvers Massachusetts
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Records Procurement Specialist Job

Employer Name: Insight Service Group SpiderID: 8463549
Location: Danvers, Massachusetts Date Posted: 3/6/2019
Wage: 13.00 Category: Medical/Health
Job Code:
Number Of Openings: 2-4

Job Description:

The main function of this position is to handle a file inventory from beginning to end in the request process. This person will be required to manage a file load in terms of ensuring appropriate steps are taken from the initial request to the receipt of records and invoicing.


Data entry of new record requests
Follow-up calls to providers to procure records
Ensure that record requests are in the appropriate status based on provider and client contact
Efficient and timely handling of any RUSH requests upon completion of training
Review of prepayments from providers and ensuring they are in compliance with the specific state statute
Handle communication with clients via written correspondence, e-mail, and telephone conversations
Ensure that all open requests have appropriate diary entries for follow-up
Appropriately maintaining the diary schedule set in place for follow-up
Entering accurate diary entries in the system for all events regarding workflow
Effectively manage client relationships
Review of daily reports from the system necessary to perform such functions
Process and invoice requests correctly
Request refunds from providers as needed
Meeting monthly production goals
Other duties as assigned


Good interpersonal skills and ability to relate to people of varying levels
Effective time management skills and organizational skills
Ability to work independently
Positive attitude and enthusiasm
Excellent written and verbal communication skills
Strong work ethic

Strong computer skills; knowledge of basic Microsoft Office Programs
General office skills


Bachelor's Degree or corresponding work experience
Previous office experience in a legal or medical setting preferred

Job Criteria:
Start Date: ASAP
Position Type: Full-Time Permanent
Years of Experience Required: 3
Education Required: Bachelors
Overnight Travel: None
Vacation Time:

Job Benefits:
Retirement Benefits

Company Profile:
ISG is a national market leader and industry pioneer delivering a unique suite of medical and anti-fraud related insurance management services to employers, third party administrators, insurance claim markets, the disability industry and group health administrators.

Contact Information:
Contact Name: Valerie A. Peach Company Type: Employer
Company: ISG
City: Danvers
State: Massachusetts
Zip: 01923
Web Site:

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