Help Desk Associate job Piscataway New Jersey
Help Desk Associate job Piscataway New Jersey
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Help Desk Associate Job

Employer Name: SpiderID: 8451788
Location: Piscataway, New Jersey Date Posted: 3/1/2019
Wage: Negotiable Category: Advertising
Job Code: BBBH29079

Job Description:

Job Summary

  • Our Client, one of the world's largest publishers of monthly magazines, is seeking a Help Desk Associate responsible for providing technical assistance and support related to computer systems, hardware, or software as well as responding to queries, runs diagnostic programs, isolates problem, and determines and implements solution.


  • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware

  • Respond to queries either in-person or over the phone

  • Write training manuals; train computer users

  • Maintain daily performance of computer systems

  • Respond to email messages for customers seeking help

  • Ask questions to determine nature of problem

  • Walk customer through problem-solving process

  • Install, modify, and repair computer hardware and software

  • Clean up computers

  • Run diagnostic programs to resolve problems

  • Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems

  • Install computer peripherals for users

  • Follow-up with customers to ensure issue has been resolved; gain feedback from customers about computer usage

  • Run reports to determine malfunctions that continue to occur.

Please submit your resume for consideration. Once submitted, feel free to contact Sanka at 646-856-8903 for additional information.

Approx. Duration: 12 months

About Hired By Matrix

Hired by Matrix, Inc. founded in 1986, is a certified Woman-Owned Business Enterprise (WBE) dedicated to providing the highest quality of job opportunities to our candidates and staffing services to our clients. We are a full service staffing firm with experience recruiting and delivering for IT, Accounting & Finance, Administrative & Clerical, Clinical & Scientific, and Marketing disciplines. Our long history in the staffing industry and dedication to excellence are the key differentiators that have fueled our success for over 30 years.

As the staffing industry evolves, Hired by Matrix continues to develop and grow. By combining our expertise with a keen understanding of each client's needs we are able to source for the most qualified candidates. Our commitment to servicing our clients corresponds with our commitment to finding the perfect match between our clients and candidates and maintaining our relationships long term.

Hired by Matrix offers our contract professionals competitive salaries, benefits after 60 days and a 401k option after one year.
Equal Opportunity Employer
WBENC Certified
WOSB Certified
*CEO Sharon Olzerowicz serves on the WBENC Board and is a long-standing member of the Forum Governing Group.

Connect with us on LinkedIn and see how we can impact your career!
Hired by Matrix Career Center:

Job Criteria:
Start Date:
Position Type: Contractor
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:

Contact Information:
Contact Name: Hired by Matrix, Inc. Company Type:
Company: Hired by Matrix, Inc.

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