Program Leader -Strategic Acct job Fort Mill South Carolina
Program Leader -Strategic Acct job Fort Mill South Carolina
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Program Leader -Strategic Acct Job

Employer Name: Honeywell SpiderID: 8442092
Location: Fort Mill, South Carolina Date Posted: 2/25/2019
Wage: Category: Management
Job Code:

Job Description:

Productivity Products is a $1.4 Billion Gold Business Enterprise (Strategic Business Unit) within Safety and Productivity Solutions. It offers the broadest technology and solution capability in the AIDC industry, including Scanning, Fixed and Handheld Mobile Computing, Printing, RFID and Managed Services; as well as a broad portfolio of software solutions designed to automate critical business processes.

The Program Leader – Strategic Accounts will drive a world class post sales customer experience with our most important customers, primarily on direct fulfillment opportunities. You will be responsible for evaluating the current customer journey from order to cash, identifying gaps that drive poor customer satisfaction, and develop the overall management operating system for your customer advocates to ensure we deliver high customer satisfaction. You will work to coordinate the needs of the customer with other Honeywell functions such as order management, delivery, service and others.

Initially this role will be based in Fort Mill, SC with the potential to move to the Greater Charlotte area in the near future.​

Assist Strategic Account Managers with project management planning prior to order receipt

Help Honeywell be the customer's top choice by managing an efficient and effective Customer Experience

Build, train, and lead a team of customer advocates to coordinate needs of strategic sales team to other Honeywell functions such as Order Management, Service, and ISC
Empower company's ability to timely respond to customer demands by coordinating across departments

Job Requirements:
Bachelor’s Degree
2+ years management experience
5+ years experience related to Customer Service / Operations
Ability to travel up to 25%

Experience in AIDC, Software, and/or Information Technology Industry
An ability to lead through complexity and change
​An ability to think strategically
PMP certification preferred

Continued Professional Development
Job ID: HRD46697
Category: Customer/Product Support
Location: 9680 Old Bailes Rd, Fort Mill, SC 29707-7539 USA
Due to US export control laws, must be a US citizen, permanent resident or have protected status.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.

Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:

Contact Information:
Contact Name: Kristy Canizio Company Type:
City: Tampa
State: Florida

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