Control Room Operator (Security) job Stamford Connecticut
Control Room Operator (Security) job Stamford Connecticut
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Control Room Operator (Security) Job



Employer Name: SpiderID: 8388077
Location: Stamford, Connecticut Date Posted: 2/4/2019
Wage: Up to $14.00 per hour + Medical/Dental/Vision/401k Category: Military
Job Code: CONTR01774

Job Description:

Control Center Operator- Downtown Stamford, CT


$200 Bonus will be issued after 90 days of employment for applicants with a CT Guard Card at the time of hire.


Pay: $14.00


Job Summary



  • Monitors security systems and provides appropriate response according to established procedures

  • Initial contact and assessment of all Security related Access Control and Surveillance equipment used within the Security Department both locally and in the field during regular business hours

  • Assists with the delivery of security system training as it relates to the Security Service Center

  • Performs notifications to key personnel (Facilities, Security, Human Resources, etc.)

  • Maintains telephone communications with client site; receives calls from Security Officers on an established basis to acknowledge their presence and to report that facilities are secure; maintains logs of incoming calls. Performs emergency telephone support and response. Receives and directs in-coming internal and external telephone calls

  • Interfaces with client personnel on related security matters

  • Documents reported issues and alarm activity, analyzes equipment failures, initiates corrective action, and ensures proper resolution

  • May be asked to perform routine security officer duties and responsibilities (tours and patrols, access control, property control, etc.)

  • Responsible for addendums and follow-up action for all incidents reports. Files incident reports for issues such as communication failure, power outages, malfunctioning security equipment, etc.


Competencies (as demonstrated through experience, training, and/or testing)



  • Ability to carry out instructions furnished in written, oral, or diagrammatic form

  • Ability to be an effective team member

  • Ability to maintain professional composure when dealing with unusual circumstances

  • Courteous telephone manner

  • Proficiency with Microsoft Office Applications and the ability to learn complex systems

  • Excellent written communication skills with the ability to write routine correspondence, including logs and reports

  • Good organizational skills

  • Ability to work in a fast-paced environment, handle multiple tasks, and identify work priorities

  • Customer service and service delivery orientation

  • Good interpersonal skills, with the ability to interact effectively at various social levels and across diverse cultures


Ask about the Securitas Employee Benefits, "PERKS" Purchase and Discount Programs



  • Wireless/Cell phone discounts on monthly plans and accessories

  • Automobile Purchase Discounts

  • Appliances

  • Computer Equipment

  • Travel Benefits

  • Securitas College Programs


EOE/M/F/Vet/Disabilities



EOE - AAP M/F/D/V



Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:


Contact Information:
Contact Name: Securitas USA Company Type:
Company: Securitas USA
City:
State:
Zip:

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