Client Services Trainer job Madison Wisconsin
Client Services Trainer job Madison Wisconsin
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Client Services Trainer Job

Employer Name: SpiderID: 8384974
Location: Madison, Wisconsin Date Posted: 2/2/2019
Wage: Negotiable Category: Science/Research
Job Code: 15541

Job Description:

Eurofins is the world leader in the food, bio/pharmaceutical product testing. It is also number one in the field of environmental laboratory services and one of the global market leaders in agroscience, genomics, discovery pharmacology, and central laboratory services. With over $2 billion in annual revenues and 25,000 employees across 250 sites in 39 countries, Eurofins is a leading international group of laboratories providing an unparalleled range of testing and support services to the pharmaceutical, biopharmaceutical, food, environmental, and consumer products industries and to governments.

Eurofins is searching for a Client Services Trainer in Madison, WI

Client Services Trainer responsibilities include, but are not limited to, the following:

  • Conducts training using developed materials, demonstrating proficiency in all aspects of the Client Services Associate role

  • Develops training materials and training programs

  • Applies expertise in educational training theories and techniques to training programs to foster development of staff

  • Uses strong knowledge of multiple subjects/techniques to increase the effectiveness of learning solutions

  • Archive and maintain programs and knowledge base in an organized and accessible manner.

  • Works as a Client Services Associate part time and perform fully all duties pertinent to the position

  • Works with management to give feedback on employees and help to develop learning plan

  • Works with management to drive development of new procedures and ideas

  • Works with other Client Services Associate to orchestrate training and recruit help when needed

The ideal candidate would possess:

  • Demonstrated computer skills - requires excellent MS Office experience (specifically Excel, Word, Outlook)

  • Demonstrated ability to plan, multi-task and prioritize

  • Demonstrated teamwork, communication, and organizational skills

  • Ability to work independently

  • Ability to work to many deadlines at one time

  • Ability to communicate appropriately and effectively with internal and external clients

  • Ability to make strategic decisions for training programs and deadlines

  • Ability to conduct/develop training that minimally impacts the effectiveness of the Client Services team to manage accounts

  • Positive attitude and sense of urgency

  • Able to accept responsibility for company errors

Basic Minimum Qualifications:

  • 4+ years of experience in adult learning and training development.

  • Knowledge of applicable regulations and requirements.

  • BA, BS Degree Preferred

  • 4+ years of experience in adult learning and training development.

Additional Preferences:

  • Knowledge of applicable regulations and requirements.

  • 1-2 years of Food Science or Customer Service experience

  • Experience in a scientific or logistics environment is a plus

Job Criteria:
Start Date: ASAP
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:

Contact Information:
Contact Name: Eurofins Scientific, Inc. Company Type:
Company: Eurofins Scientific, Inc.

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