Client Operations Specialist job Valley View Ohio
Client Operations Specialist job Valley View Ohio
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Client Operations Specialist Job

Employer Name: SpiderID: 7672741
Location: Valley View, Ohio Date Posted: 6/20/2018
Wage: Up to $13.00 per hour + Benefits, 401K Category: Real Estate
Job Code: req898898

Job Description:

Client Operations Specialist

The Client Operations Specialist is responsible providing continuous follow-up to Clients in to ensure their properties are preserved and protected.

Responsibilities and Expectations

  • Review updates to ensure all work on property has been completed per business rules and take appropriate action if errors are caught

  • Provide follow-up to Client regarding property status and document in system

  • Place orders for work on property within allowables, if necessary

  • Assist Property Preservation and Inspections service lines

  • Review loan history in comparison with damage orders to determine responsibility

  • Communicate with Client on litigation issues

  • Work with Utility companies to transfer to Client's name

  • Contact brokers if property is for sale and maintain/submit orders, as necessary

  • Create client-specific convey packages

  • Familiar with pre-post/sale guidelines, as well as FHA/Non-FHA

  • Respond to all business communications within 24-48 hours

  • Required to meet or exceed productivity and quality standards set forth by the department

  • Successfully complete formal Client Account Representative training

Safeguard's Core Values

  • Customer Service = Resolution

  • Team Work

  • Respect

  • Adaptability

Qualifications and Requirements

  • High school diploma or GED equivalency required

  • Experience working in a production-driven office environment preferred

  • 1-2 years work-related experience preferred

  • Demonstrates effective oral and written communication

  • Proficiency in MS Office applications strongly preferred

  • Ability to manage competing priorities and responsibilities

  • Ability to navigate through multiple computer applications simultaneously

  • Demonstrates continuous follow-up capability

Requisition ID: req898
Type: Non-Exempt Employee
Division: Property Preservation
Job Category: [Enter Job Category]
Job Location: Valley View HQ

7887 Hub Parkway
Valley View, Ohio, 44125
United States

Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:

Contact Information:
Contact Name: Safeguard Properties Management LLC Company Type:
Company: Safeguard Properties Management LLC

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