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Emergency Services Dispatcher Job
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| Employer Name: City of Pueblo |
SpiderID: 14043181 |
| Location: Pueblo, Colorado |
Date Posted: 8/7/2025 |
| Wage: 54147.00 |
Category: Law Enforcement/Security/Safety |
| Job Code: |
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| Number Of Openings: 5 |
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Job Description:
The City of Pueblo wants to hire you as an Emergency Services Dispatcher! As an Emergency Services Dispatcher, you are the first point of contact with the public via both emergency 911 phone lines and non-emergency phone lines. You must obtain information from callers who may be injured, confused, angered, hysterical, frightened, or abused. You’ll then communicate effectively to dispatch city police officers, firefighters, and emergency medical services on emergency and non-emergency calls. You can be a source of hope during someone's most challenging moments. This full-time position offers you a fulfilling career, a fast-paced work environment and a variety of benefits with an annual salary of $54,147.00 - $70,289.16. Apply now through August 27th, 2025. Click on Emergency Services Dispatcher for access to the complete job description and to apply today! Visit www.pueblo.us/jobs to see all City of Pueblo open positions.
This job description is an overview and is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all the functions and tasks required of the position.
YOU MUST APPLY ONLINE VIA THE CITY WEBSITE OR YOUR APPLICATION WILL NOT BE CONSIDERED!
Job Requirements:
A high school diploma or GED
The following qualifications are highly preferred:
At least one (1) year of successful demonstrated experience in a fast-paced customer service work environment that includes multi-tasking, significant public contact, and multi-line telephone communications
At least one (1) year of successful demonstrated experience using computers and computer-related equipment
Call Center or related experience
Experience with shift work
Tattoos and other markings, as described below, will be cause for disqualification:
Any tattoos, or other markings on the head, scalp, face, ears, neck (above the collarbone), or hands (wrist to fingertips).
Permanent cosmetic make-up on the face or permanent commitment band(s) on the finger(s) are exempt from this policy
Current Police Department employees hired prior to July 1, 2025, will be exempt from this disqualification
Illegal drug usage, as described below, at the time of application may be cause for disqualification:
Any use of marijuana within 1 year prior to the date of application;
And/Or;
Any usage of any illegal drugs other than marijuana (i.e. heroin, cocaine, LSD, amphetamines, steroids, or other illegal drug as defined in schedules I through V of Section 202 of the Controlled Substances Act) within two (2) years prior to the date of application.
SPECIAL REQUIREMENTS:
Candidates must be willing to submit to the following requirements:
Comprehensive background investigation
Polygraph
Psychological examination
Drug screening
Physical examination
Attendance of a 2-hour orientation in the City of Pueblo Communications Center
CritiCall 911 Public Safety Dispatcher Pre-Employment Test (must pass both the Overall Non-Data Entry and Overall Data Entry (2826 keystrokes-per-hour KPH) sections of the exam).
Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required: Entry-Level
Education Required: None
Overnight Travel:
Vacation Time:
Job Benefits:
Health/Dental Benefits, Retirement Benefits, Paid Holidays, Vacations, and Sick Leave, Life and/or Disability Insurance, Tuition Reimbursement
Company Profile:
As a municipal government entity, the City of Pueblo is an employer of choice. The city employs over 800 team members in 15 different departments. Teams of diverse individuals work diligently to accomplish the various objectives that are essential to ensure that the Pueblo community is well represented, served and protected. Many of our employees enjoy a long and rewarding career with the city. Pueblo offers a stable work environment, rewarding career options, and a great benefits package.
Contact Information:
| Contact Name: Jessika Cira |
Company Type: Employer |
| Company: City of Pueblo |
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| City: Pueblo, Colorado |
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| State: Colorado |
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| Zip: 81003 |
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Web Site: https://www.governmentjobs.com/careers/pueblo/jobs/5034718/emergency-services-di
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