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| Employer Name: |
SpiderID: 13981378 |
| Location: Armstrong, British Columbia |
Date Posted: 4/19/2025 |
| Wage: |
Category: Management |
| Job Code: |
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Job Description:
TB Food Services Inc. DBA Tim Hortons restaurant located at 2101 Harding Rd, Armstrong BC is hiring two permanent, full-time Manager for their restaurant.
Job Title: Manager
Work Location: 2101 Harding Rd, Armstrong, BC V0E 1B0
Wage: $26.44 per hour
Vacancies: 2
Job type: Full time (35 hours per week)
Start Date: As soon as possible
Job Description:
I. Food paper:
Restaurant Managers are expected to meet the targets set out by the management, including regular follow-up on their Agropour and TDL orders
Ensure that the restaurant is meeting the standards and complying with pre-established Tim Hortons operating procedures
Ensure proper inventory for all orders (including tdl and agro)
Restaurants must complete weekly and monthly physical counts
Managers must post their FP cost for the previous week every Monday evening for review
Managers must provide daily and weekly reporting to keep track of restaurant costs
Evaluating Staff Performance to Increase Efficiency
The purchase-sales report should be audited on a weekly or fortnightly basis
Training and following up with restaurant teams for proper portioning of food
Minimizing wastage, ensuring display pictures posted at 6 am, 3 pm, 6 pm, and 8 pm consistently
Following up with the team on those postings and identifying problems or appreciating the team.
Ensuring the Team follows the food policy
Creating new ideas and suggestions to improve restaurant food paper cost
Ensure restaurants do not run out of products at any time of the day.
Other than the approved restaurant transfers, no one should be transferring products more than once a week. Management is not transferring products during peak hours TDL orders are placed a day in advance, not during the time of order expiring.
II. Operations:
A - On Floor Tasks
Conducting Complete audits to be done every week (AF,CS,ECP,FS)
The first 6 - 7 hours of your shift should be spent on floor training and coaching the team (No Office work to be done in these hours)
Restaurant speed of service is monitored, and team performance is evaluated
Identifying potential talents for growth and training them with proper direction
Restaurant Manager to support the management with succession planning.
Restaurant manager to ensure Drive-thru standards are met and the restaurant is in the bonus zone
All equipment is maintained properly and fixed as per the need within 48 hours.
Interacting with trainees, issuing verbal guidance to trainees, and answering their questions
Making sure standards are followed by you and our team at all times (ex: career wear policy according to our organization standards)
B - Administrative work (Back Office)
Any back-office work should be done toward the end of the shift in 2 hours.
Managers log posted every day without Fail
Follow-up on audit postings are done, and problems are corrected.
Addressing all restaurant guest complaints
Guest complaints should be resolved within 24 hours to 48 hours and updated
Escalation of guest complaints should not occur.
Detailed investigation of each guest complaint should be identified
Support the MUM Create training strategies, new initiatives, and materials
Ensuring the restaurant complies with all policies and standards set out in MOL and our overarching organizational standards. (JHSC, POLICIES, PROCEDURES ETC)
Documenting all coaching discussions with the team and mgmt in written format and emailing them to MUM
III. Labor
Ensure the restaurant schedule is completed by Tuesday and verified by Wednesday
Collaborate with the management and achieve SPMH and labor % according to the standard.
Managing allocation of staff in the restaurant, keeping the peak period and busy hours in consideration.
Make sure TM or Mgmt are not assigned Monday to Friday schedules, everyone should be available at least one weekend, stat holidays are assigned on a proper basis to the team members.
STAT HOLIDAY schedules are properly managed
Responsible for Controlling Labor Costs By Reducing Employee Turnover
As a qualified candidate, you fulfill on the following criteria:
Demonstrate a passion for guest service and creating exceptional guest experiences
Pride yourself on building relationships with guests and your team
Have strong operational experience
Have a passion for coaching and mentoring and are comfortable delegating tasks
Are ready to take on the full responsibility of running a Tim Hortons restaurant
Enjoy leading a diverse team in a fast-paced environment
Can Drive business sales
Are able to engage others and develop high performance within your team
Ability to work full-time and able to work a combination of days, evening, and weekend shifts
Job Requirements:
Job Requirements/Skills:
Completion of high school is required
Knowledge of English language is required
Minimum two years of work experience required in a similar field.
Must be prepared to work under pressure
How to Apply:
Please send your resumes by email to teamtims.merritt@gmail.com and add the location address in the subject line.
Contact Information:
| Contact Name: TB Food Services Inc. dba Tim Hortons restaurant |
Company Type: |
| Company: TB Food Services Inc. dba Tim Hortons restaurant |
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| City: Manager |
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| State: British Columbia |
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| Zip: |
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